Published by Libération on Dec 11, 2024

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Why should I report an Issue with Libération: Info et Actualités?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Libération to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Libération Customer Insights

1. Interface cannot be changed ie font size.The application keeps disconnecting from account on Android.It works just fineno podcasts? come on...Fact checked information matters.un torchon de bobo parisien totalement deconnecte de la realitePlus aucun intérêt.

2. Pour ceux qui n'ont pas le Français comme langue natale, ça rend énervant un recours aux outils de traduction.Édit au 13 août : plus de bug de déconnexion, l'appli marche correctement.

3. Adieu Libé.Source excellente d'actualités et de commentaires, mais les demandes de reconnexion sont trop fréquentes et donc agaçantes.

4. Ce doit être possible ou de retenir la connexion pour la vie de sa souscription, ou bien de faire un login simple par empreinte digitale.

5. All good! C'est rapide, c'est stable, ça marche bien, c'est tout ce qu'il faut.Not enough content.

6. Je veux bien me prendre la pub mais il me faut qqch en retour.

7. On se tape de la pub mais plus aucun article n'est offert.

8. En outre, copier des morceaux de texte ne semble pas possible.

9. Toujours trop de pubs, dommage.

10. It's a newspaper app that works just as you'd expect.

11. It's fast and it's stable, so it's been done properly.

Steps to Troubleshoot & Fix Libération Issues

1. Fix Libération Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Libération: Restarting the app will resolve most errors.
  2. Update the Libération App. Here is how:
    1. On Android goto PlayStore » Search for "Libération" » Open Libération: Info et Actualités » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Libération » click "UPDATE".
  3. Clear Libération: Info et Actualités app cache: Clearing cached data will force your app to retrieve the latest data directly from Libération servers.
    1. On Android, goto Settings » Apps » Select "Libération: Info et Actualités" » click Storage » click "Clear Cache".
  4. Check Libération app permissions. If any of these permissions required to use your device's features are disenabled, Libération might not work.
  5. Uninstall and reinstall Libération. If nothing else has worked, completely uninstall Libération then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Libération not working


2. Fix Libération Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Libération be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Libération not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Libération may not be able to connect to the Internet when running in the background.

Reported Issues