Contact Kidney Anatomy Customer Service

Why chat with our AI Kidney Anatomy Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Kidney Anatomy.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Although I watched a video add as I was required in order to get access to the nephrones I was not granted access to them.

2. Indeed I watched an add two times.

1. Fix Kidney Anatomy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kidney Anatomy: Restarting the app will resolve most errors.
2. Update the Kidney Anatomy App. Here is how:
   1. On Android goto PlayStore » Search for "Kidney Anatomy" » Open Kidney Anatomy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kidney Anatomy » click "UPDATE".
3. Clear Kidney Anatomy app cache: Clearing cached data will force your app to retrieve the latest data directly from Kidney Anatomy servers.
   1. On Android, goto Settings » Apps » Select "Kidney Anatomy" » click Storage » click "Clear Cache".
4. Check Kidney Anatomy app permissions. If any of these permissions required to use your device's features are disenabled, Kidney Anatomy might not work.
5. Uninstall and reinstall Kidney Anatomy. If nothing else has worked, completely uninstall Kidney Anatomy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kidney Anatomy not working

2. Fix Kidney Anatomy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kidney Anatomy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kidney Anatomy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kidney Anatomy may not be able to connect to the Internet when running in the background.