Published by Coloring by Number - Pixel Art Games : Next Tech on Aug 12, 2024

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Why should I report an Issue with WhiteBoard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Coloring by Number - Pixel Art Games : Next Tech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WhiteBoard Customer Insights

1. Wish in brushes section that there was a color picker tool so if you're editing a painting and want to make sure you're using same color as you go back to your drawing that you pick the right shade.

2. Like, how could they mess up on one of my favorite things!!!!!😞 Overall, I give this whiteboard app 2 stars."Honestly, the glitter tool is my favourite!! Zoom in to the max and use the glitter tool on white.

3. so once I was coloring and it pulled down the top made my color black so, then I tried to make the color again granted I was using Glitter it just turned to a whole different purple.

4. But ya adding a color picker tool would be great.This app has too many advertisements, everytime I press on something, an advertisement pops up out of nowhere.

5. But I gave it 3 stars cause the Glitter just didn't look like glitter, they were just white specks with the color you wanted on the background and with stars.

6. Personally, I prefer paper for drawing on but with virtual schooling this will made it easier for doing school work in car rides and other things.This app is okay for doodling, not much for detailed drawings.

7. But the color picker is needed and the music is a bit irritating, otherwise, great app!!" This was my last review.

8. I still strongly agree with the color picker and the music, but now I use this to help my little brother study.

9. And I wish we could be able to zoom in so we don't have to fix little mistakes the "hard" way, and a fill tool would be nice too.

10. The tool was the glitter.

11. The glitter looks like a bunch of pixels and has way too much white.

Steps to Troubleshoot & Fix WhiteBoard Issues

1. Fix WhiteBoard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WhiteBoard: Restarting the app will resolve most errors.
  2. Update the WhiteBoard App. Here is how:
    1. On Android goto PlayStore » Search for "WhiteBoard" » Open WhiteBoard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WhiteBoard » click "UPDATE".
  3. Clear WhiteBoard app cache: Clearing cached data will force your app to retrieve the latest data directly from WhiteBoard servers.
    1. On Android, goto Settings » Apps » Select "WhiteBoard" » click Storage » click "Clear Cache".
  4. Check WhiteBoard app permissions. If any of these permissions required to use your device's features are disenabled, WhiteBoard might not work.
  5. Uninstall and reinstall WhiteBoard. If nothing else has worked, completely uninstall WhiteBoard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WhiteBoard not working


2. Fix WhiteBoard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WhiteBoard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WhiteBoard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WhiteBoard may not be able to connect to the Internet when running in the background.

Reported Issues