Published by Valve Corporation

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Steam Link?



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What users are saying

1. The control customization is very comprehensive and some games even have custom layouts with special icons and input methods, which makes them a lot easier to play.It generally works great.. It tries a little too hard to act as a controller, though, rather than letting the touchscreen be a mouse, and it attempts to outsmart the user by changing what input schemes are available based on what it thinks is happening, instead of letting the user control it.

2. I love using this to play simple games or pick at homework with my full PC desktop streaming to my phone or iPad while doing light cardio at the gym.This is fairly good in terms of connecting and being able to control your games with your phone.

3. Partly Microsoft's fault.Really neat how you can use your phone to play games on your PC essentially like a remote desktop app, but I gotta say it's kinda dumb that you have to accept the connection *at the computer* in order to connect, when the whole reason for using the app is so you can access the PC when you're not at it.

4. On occassion, the build won't support Chrome OS, but seems to get fixed within a week or so.A nice app to stream your PC to your phone using steam, but does have some latency issues, and can sometimes become unplayable.

5. what would be a great addition is at the main screen (the one where it tells you host computer status and if you have a controler connected.) a close/kill all running games.

6. Kinda defeats the purpose of being a remote app.great way to play my steam library.

7. Touch controls are definitely quirky and need to be brought up to speed with current Steam Input features on the Deck, but its all free, responsive, customizable, and capable.

8. the reason for making it a 5 star instead of anything lower, is that it runs much better than other apps, especially Stadia, due to many reasons.The ideal way to game on Chrome OS; I just stream straight from my main PC to the tablet.

9. Steam has made significant improvements to their streaming solution and added many unique features at the same time.

10. Also, since it's made by Valve, it integrates right into the Steam client on your computer, so no having to install software from shady sources.

11. Although I do not like how difficult it is to use a bluetooth connected controller to play on as an input selection.

Steps to Troubleshoot & Fix Steam Link Issues

1. Fix Steam Link Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Steam Link: Restarting the app will resolve most errors.
  2. Update the Steam Link App. Here is how:
    1. On Android goto PlayStore » Search for "Steam Link" » Open Steam Link » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Steam Link » click "UPDATE".
  3. Clear Steam Link app cache: Clearing cached data will force your app to retrieve the latest data directly from Steam Link servers.
    1. On Android, goto Settings » Apps » Select "Steam Link" » click Storage » click "Clear Cache".
  4. Check Steam Link app permissions. If any of these permissions required to use your device's features are disenabled, Steam Link might not work.
  5. Uninstall and reinstall Steam Link. If nothing else has worked, completely uninstall Steam Link then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Steam Link not working


2. Fix Steam Link Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Steam Link be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Steam Link not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Steam Link may not be able to connect to the Internet when running in the background.

Reported Issues

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