Contact UWorld Medical Customer Service

Why should I report an Issue with UWorld Medical - Exam Prep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of UWorld, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The UWorld Medical test-prep app allows you to access your USMLE® (Step 1, Step 2, Step 3), COMLEX® (Level 1, Level 2), Boards (ABFM®, ABIM®), and UKMLA® (AKT) QBanks on your Android devices.

2. Our team of practicing physicians has modeled our questions and explanations after clinical scenarios medical students will encounter on their exams and in their careers.

3. Any progress you make on the UWorld Medical app will automatically sync across your devices.

4. To date, we’ve helped over 2 million US students prepare for their high-stakes exams.

5. Already have a UWorld Medical subscription?

6. We recommend connecting to Wi-Fi to download and access your material.

7. Please contact us at support@uworld. com for additional support, questions, or feedback.

8. Download the app and log in with your same email address and password.

9. Our goal is to make you a better clinician from day one.

10. Build a strong foundation in medicine and ace your licensure exams on your first attempt with UWorld!

1. Please add this because it's an extra time consuming step to click the text and then click on the highlight icon.Sometimes the app server doesn't respond and the app takes too much time when I try to log in.Also the highlighter option when we read the question could be reworked enabling a user friendly experience.Perfect app for studying away from the computer.

2. If not, then please make the table of values smaller so everything can fit into the originally displayed field of the page without the need to further than the sides of the page show (so no need to scroll horizontally).The biggest issue I have with the app that makes it a pain to use is the option for highlighting text.

3. The highlighter and and to note book toolbar doesn't appear when I select a certain text unlike when I use my fingers to select in which, it does appear.Great but not as good as the web version.

4. I wish the feature would be added where once you click and scroll over text it autimatically gets highlighted, like in the PC downloaded version of uworld.

5. My only recommendation is to ensure that the page does not "turn" to the next question when a user is looking at a table or set of values for which the user has to scroll horizontally.

6. I am able to read on the road, at work, really any where as long as i have my phone.Very simple to use and valuable because u can practice qs any place now.This is a great app but there is one annoying glitch.

7. alot of times adding a photo from the question prompts an error "external image" or "the text in over 2000" neither of which is true.

8. I cannot get highlighting tools work accurately, and I cannnot add the text to flashcards.

9. Please add the split screen option!!!!For those who use UWORLD and are wondering about the phone version.

10. For those of you new to UWORLD, it's the single most beneficial medical resource on the market.

11. It's perfect! It does exactly what you need it to do simple as that.

1. Fix UWorld Medical Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UWorld Medical: Restarting the app will resolve most errors.
2. Update the UWorld Medical App. Here is how:
   1. On Android goto PlayStore » Search for "UWorld Medical" » Open UWorld Medical - Exam Prep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UWorld Medical » click "UPDATE".
3. Clear UWorld Medical - Exam Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from UWorld Medical servers.
   1. On Android, goto Settings » Apps » Select "UWorld Medical - Exam Prep" » click Storage » click "Clear Cache".
4. Check UWorld Medical app permissions. If any of these permissions required to use your device's features are disenabled, UWorld Medical might not work.
5. Uninstall and reinstall UWorld Medical. If nothing else has worked, completely uninstall UWorld Medical then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UWorld Medical not working

2. Fix UWorld Medical Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UWorld Medical be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UWorld Medical not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UWorld Medical may not be able to connect to the Internet when running in the background.