Contact Universalis Customer Service

Why should I report an Issue with Universalis?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Universalis Publishing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Well I misunderstood because I thought unlimited access meant I would have the option to listen that seems reasonable as the app is $12.99. NOPE you have to pay $3.49 a month to listen to the Hours and another $1.99 a month for the Mass readings.

2. I started with the Catholic Calendar: Universalis and it states Universalis gives you unlimited access to the Liturgy of the Hours and Mass pages.

3. No complaints, only a question and a request: 1) Would you consider adding Prime on a provisional basis? 2) Would you consider including a Chaplet of Divine Mercy? (As you include the Rosary as it stands, and the Chaplet is second only to the Rosary in popularity)It is brilliant! Almost everything in one app.

4. Was hoping the apps to be downloaded on multiple devices under a single account (if permitted) God bless.excellent! have been using it for years.

5. I find the section where you can have Mass in English and Latin extremely helpful.An extremely helpful, complete, and user-friendly app for those wanting to pray LoTH.

6. It's really nice to have the Rosary and the Angelus, and the alternative readings and antiphons, as well as lots to read about the saints and the significance of the readings and the feast days.

7. Feels like a money grab.Excellent. I can only hope that this app can be redownloaded on future devices; after this phone's battery inevitably gives out.

8. Moments are the best part...surprises from the Holy Spirit! There is a subscription option to have the prayers spoken as well, for auditory use!It is a great app.

9. One bug I've noticed is that every Hour after the first one you pray, will start on the last page.

10. hope develope improve it by including chinese/mandarin language for greater universality.

11. Otherwise keep up the great work and God bless!This app was not working for a while, or so I thought.

1. Fix Universalis Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Universalis: Restarting the app will resolve most errors.
2. Update the Universalis App. Here is how:
   1. On Android goto PlayStore » Search for "Universalis" » Open Universalis » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universalis » click "UPDATE".
3. Clear Universalis app cache: Clearing cached data will force your app to retrieve the latest data directly from Universalis servers.
   1. On Android, goto Settings » Apps » Select "Universalis" » click Storage » click "Clear Cache".
4. Check Universalis app permissions. If any of these permissions required to use your device's features are disenabled, Universalis might not work.
5. Uninstall and reinstall Universalis. If nothing else has worked, completely uninstall Universalis then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Universalis not working

2. Fix Universalis Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Universalis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Universalis not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Universalis may not be able to connect to the Internet when running in the background.