Contact Ucmate Play Customer Service

Why should I report an Issue with Ucmate Play - Tube Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ucmate Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ucmate offers an exceptional video playback experience with its floating video player.

2. Watch your favourite videos in a floating window while multitasking. - Floating Video Player: Watch videos in a floating window while multitasking. - Auto Play Next Video: Seamlessly transition to the next recommended video in your playlist. - Playlist Manager: Create and manage your playlists for a personalized experience. - Online Play Games: Discover online games to play and enjoy. - Share & Subscribe: Share content with friends and subscribe to your favorite channels. - Playback History: Easily access your video viewing history. - Background Player: Play content in the background while using other apps. - Small App Size: Download without taking up too much space on your device. - Supports All Video Formats: Play videos in any format with ease. - Privacy-Focused: We respect privacy and adhere to all relevant policies. - Ucmate doesn't let you download music, download videos, or stream music or videos in the background. - This app does not have control over the content displayed.

1. good app...but it needs some upgrade I think it is even better if you developers can add an update that can make the popup video player transforming to a small bubble that will make the experience even better like hearing only music This is the only feature that this app doesn't have as long as I know(I only used this app for 1 day)The app interface is very simple and there is so many features in one app that's very cool, I love this app because there is no advertisements so you can enjoy content advertisements free and also the app is free of coast.I am a youtuber this app is amazing I download every single video audio with this app, I have two youtube channels one is no copyright background music channel and other is short video channel, For my two channel content audio and video I download through this app Many people ask me in the comment box On my no Copyright Music YouTube Channel...

2. Reinstalled it still the same problem.

1. Fix Ucmate Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ucmate Play: Restarting the app will resolve most errors.
2. Update the Ucmate Play App. Here is how:
   1. On Android goto PlayStore » Search for "Ucmate Play" » Open Ucmate Play - Tube Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ucmate Play » click "UPDATE".
3. Clear Ucmate Play - Tube Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Ucmate Play servers.
   1. On Android, goto Settings » Apps » Select "Ucmate Play - Tube Player" » click Storage » click "Clear Cache".
4. Check Ucmate Play app permissions. If any of these permissions required to use your device's features are disenabled, Ucmate Play might not work.
5. Uninstall and reinstall Ucmate Play. If nothing else has worked, completely uninstall Ucmate Play then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ucmate Play not working

2. Fix Ucmate Play Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ucmate Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ucmate Play not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ucmate Play may not be able to connect to the Internet when running in the background.