Published by EPAL, Inc on Nov 1, 2024

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Why should I report an Issue with E-Pal: Your Kind Teammates?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EPAL, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact E-Pal: Your Kind Teammates image 1 contact E-Pal: Your Kind Teammates image 2

E-Pal Customer Insights

1. I've put the right phone number in and it doesn't even text mevery complicated to sign in, had an account on epal, and yet the application made me a new account, and when i started "making" the account, i couldn't go to the main lobby again to try and sign in.

2. Was hoping to find people to play certain games with on certain platforms but it doesn't even give the option to choose what platforms you play on.

3. Specs below Samsung Z flip 4 Android 13 tiramisu GPU Adreno 730 CPU 8core qcom 8gb ramSounds cool, the idea is great as it's hard to network with people these days, until you actually get to understand how the service works.

4. Why the difference in pricing? Is it based on beauty? It sort of have this Onlyfans vibe, where some friendships are worth more than others based on some criteria, nothing to do with game skills.

5. I checked users for the game I'm playing and it's mostly very low level and unexperienced players, although it can cost you up to £10 to play with them.

6. But other than those minor issues, the app is relatively simple and easy to use.In my personal experience, the idea is great but the execution not so much.

7. I downloaded this app to make friends, but now all those friends are behind a pay wall.Can't log in because nothing happens when I click on the discord link and authorize my account.

8. 😑 android user here.Making friends as an adult is hard, this makes it easy.

9. It mostly has mainstream games and doesn't give an option for anything else.

10. If you use it on the web, though, it does take a while to load, but that could be my computer.I do like the features, but it has a very poor selection of games to choose from.

11. Love it.it doesn't even let me sign up.

Steps to Troubleshoot & Fix E-Pal Issues

1. Fix E-Pal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart E-Pal: Restarting the app will resolve most errors.
  2. Update the E-Pal App. Here is how:
    1. On Android goto PlayStore » Search for "E-Pal" » Open E-Pal: Your Kind Teammates » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for E-Pal » click "UPDATE".
  3. Clear E-Pal: Your Kind Teammates app cache: Clearing cached data will force your app to retrieve the latest data directly from E-Pal servers.
    1. On Android, goto Settings » Apps » Select "E-Pal: Your Kind Teammates" » click Storage » click "Clear Cache".
  4. Check E-Pal app permissions. If any of these permissions required to use your device's features are disenabled, E-Pal might not work.
  5. Uninstall and reinstall E-Pal. If nothing else has worked, completely uninstall E-Pal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing E-Pal not working


2. Fix E-Pal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make E-Pal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to E-Pal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, E-Pal may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I applied to become e-pal you are just ignoring it

    — by Alan Lopez 2 years ago

  • I want my Epal account deleted because I don't use it anymore.

    — by Zorah ID: 1520772072 2 years ago

  • i never use it anymore pls

    — by amanda 2 years ago