Published by TubeBuddy, Inc on Oct 11, 2024

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Why should I report an Issue with TubeBuddy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TubeBuddy, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TubeBuddy Customer Insights

1. I'd love to update the rating if I could just sign in and use the tools.This is totally waste of time, I purchased the pro , mobile app doesn't have anything at all, the browser extension in windows, have something, but not important, practical or affordable.Before one month it was working..now its not working at all.😠 I took the paid version also...is the same ..tag ranking is not working even if its working in vidiq.

2. The achievement badges and live subscriber count are cool concepts, I wish YouTube Studio offered the same.

3. Even doing the keyword seo and thumbnail images with this my channel and stagnant no growth lack of success game is rigged usual channel dead in the water.

4. Pls fix this issue❤️The new update does not show the video tags ranking.

5. TubeBuddy takes a short moment to update everything and it is exact every time.

6. For example this app shows my total views as hundreds below of my actual total view count.

7. GoPro had the same problem with their app, it SUCKED! But they fixed it, now it's great.Doesn't have the same features as desktop.

8. Excellent app! It lets you edit each videos' tags, see your exact subs count, and more.

9. Now time has gone by and I see there is no difference in success on youtube.

10. Reasons why is because the app launch load time is on the slow side, sometimes it crashes.

11. Now i uninstall then install its totally blank..and not showing anything of keyword ranking 🙄.

Steps to Troubleshoot & Fix TubeBuddy Issues

1. Fix TubeBuddy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TubeBuddy: Restarting the app will resolve most errors.
  2. Update the TubeBuddy App. Here is how:
    1. On Android goto PlayStore » Search for "TubeBuddy" » Open TubeBuddy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TubeBuddy » click "UPDATE".
  3. Clear TubeBuddy app cache: Clearing cached data will force your app to retrieve the latest data directly from TubeBuddy servers.
    1. On Android, goto Settings » Apps » Select "TubeBuddy" » click Storage » click "Clear Cache".
  4. Check TubeBuddy app permissions. If any of these permissions required to use your device's features are disenabled, TubeBuddy might not work.
  5. Uninstall and reinstall TubeBuddy. If nothing else has worked, completely uninstall TubeBuddy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TubeBuddy not working


2. Fix TubeBuddy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TubeBuddy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TubeBuddy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TubeBuddy may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • 2021年にサブスクリプションでライセンスプロを契約しましたが、即時に解約お願いします。他のやり方では解約出来ませんでした。早急に解約お願いします。

    — by 秋山廣騰 6 months ago

  • I would like to cancel my Pro T1 License subscription.
    Please complete the procedure

    — by remo 7 months ago

  • Hello, I would like to cancel the plan that I am subscribed to so that it will not be renewed.
    Please also delete my registered credit card information. I'll update it myself when I need it.

    — by yohei sato 1 year ago

  • Hello, please complete the current cancellation procedure and delete your credit card information. I'll update it myself when I need it.

    — by yohei sato 1 year ago

  • I want to cancel my current subscription to tubebuddy.

    — by takamura naomasa 1 year ago

  • I'd like to cancel my license.

    — by Takuya Omura 2 years ago

  • please I need you to cancel subscription tubebuddy mobile with account " MURASAKI TAW " because I don't have any purpose to use it anymore .
    thank you so much

    — by deni sudarsono 2 years ago

  • please cancel subscription of mobile tubebuddy. the profile name is MURASAKI TAW. thanks

    — by deni sudarsono 2 years ago

  • I want to cancel the contract. I thought I had already cancelled, but was billed $43.2 on May 30.

    — by Yoshihiko Yamada 2 years ago