Contact UK TV Guide Customer Service

Why should I report an Issue with UK TV Guide - TV Live Listings?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Twice Perfect to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I will uninstall this useless app! I can't even find how to contact the developers!Good app however why are the Irish channels included when I'm in the UK? And the timeline section, would prefer it to be in one long horizontal list where I can look at the whole days listing at a glance without having to scroll (like you would see it listed in a TV guide magazine that comes included in a newspaper).

2. I super dislike staggered TV guides of each and every channel with no choice to click into the ones I want.To my eyes, this has the best ui of the UK TV guide apps, however it could do with a few extra features such as, channel number, programme duration indicator on the list view, ability to sort the filter e.g. documentaries or films first, finally either web link or IMDb link.

3. I prefer to be able to click into a particular channel and have a vertical scroll of all the shows (much like the one on Virgin Media's TV app) rather than a staggered spreadsheet of all channels and shows.

4. I wanted an app to help me to find out which programmes will be shown, that are accessible for people who don't have good hearing, but it does not do that :( I would pay for an app that would let me filter shows for accessibility requirements - is it perhaps an option for development of this app, to make it more inclusive?Subscribed for a bit but hardly used it.

5. Look no further, I recommend this app to everyone, it does what it says & any issues are sorted out very quickly, user satisfaction is obvious by the great & prompt service provided.

6. But this full screen pop up Is putting me off using the app.This app does not tell me which shows have subtitles or have sign language.

7. Makes it hard to focus because of the different timings and other channels I don't want which is a distraction.

8. Priority support says invalid email, so that doesn't workThe app is generally good.

9. Impressed with the design too, and being able to also include channels available on Now TV is helpful.

10. Update: just reinstalled & happy to see the improvements since I last tried the app, pretty much perfect now! ThanksI chose Freesat option as I always watch 'God TV' &'Revelation TV' on Freesat on my tv.

11. The channel icons have also disappeared, so there's no way to tell what the channels are.

1. Fix UK TV Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UK TV Guide: Restarting the app will resolve most errors.
2. Update the UK TV Guide App. Here is how:
   1. On Android goto PlayStore » Search for "UK TV Guide" » Open UK TV Guide - TV Live Listings » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UK TV Guide » click "UPDATE".
3. Clear UK TV Guide - TV Live Listings app cache: Clearing cached data will force your app to retrieve the latest data directly from UK TV Guide servers.
   1. On Android, goto Settings » Apps » Select "UK TV Guide - TV Live Listings" » click Storage » click "Clear Cache".
4. Check UK TV Guide app permissions. If any of these permissions required to use your device's features are disenabled, UK TV Guide might not work.
5. Uninstall and reinstall UK TV Guide. If nothing else has worked, completely uninstall UK TV Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UK TV Guide not working

2. Fix UK TV Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UK TV Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UK TV Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UK TV Guide may not be able to connect to the Internet when running in the background.