Contact My Game Collection Customer Service

Why chat with our AI My Game Collection Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Game Collection.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. This is now my primary way to keep track of all things video games, whether it's my collection or my wishlist.I love the app, you'll love it too, but let me focus on the small annoyances, because you don't really care about what I love, you want to know if it's worth using.

2. Other than that works fine.Great for a free app! Pros: tracks games and allows you to sort by platform, title, date, etc.

3. It'd be nice if they had set up hardware to search for individual consoles that stored the metada like games.It's everything I could ever want in a video game tracking app.

4. Now anytime I want to feel unnecessarily stressed, I can sort by 'Backlog' and see how many games I will probably never play, let alone beat.It does everyone I could ever want a collection tracker to do.

5. (Props for the dark mode!) Devs, great job here, don't change too much!i love the app but that barcode scanner is not intuitive to use.

6. Not sure what database/search they have integrated, but the barcode scanner is spotty and some games are difficult to find in search.

7. Keep up the great work!Pretty good game collection app.

8. You guys really have made the perfect way to list games, consoles, and controllers in my collection.

9. It covers any game you can possibly imagine and even has custom options for adding really obscure games to your list.

10. It is still the best app I have used for collecting.Really good app, there is a glitch with the date, it always shows 1 day before the one you set or actual release date, example: Spider-Man: Miles Morales, when added it says the release date is November 11th instead of the 12th.

11. A small nitpick tho, could you guys make the release date selection a little more streamlined? Having to click thru every month till I reach even 2001 gets a tad tiring.

1. Fix My Game Collection Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Game Collection: Restarting the app will resolve most errors.
2. Update the My Game Collection App. Here is how:
   1. On Android goto PlayStore » Search for "My Game Collection" » Open My Game Collection » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Game Collection » click "UPDATE".
3. Clear My Game Collection app cache: Clearing cached data will force your app to retrieve the latest data directly from My Game Collection servers.
   1. On Android, goto Settings » Apps » Select "My Game Collection" » click Storage » click "Clear Cache".
4. Check My Game Collection app permissions. If any of these permissions required to use your device's features are disenabled, My Game Collection might not work.
5. Uninstall and reinstall My Game Collection. If nothing else has worked, completely uninstall My Game Collection then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Game Collection not working

2. Fix My Game Collection Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Game Collection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Game Collection not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Game Collection may not be able to connect to the Internet when running in the background.