Contact Tutellus Customer Service

Why should I report an Issue with Tutellus - Cursos Online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tutellus to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Excellent you can learn and createExcellent application for studying by myselfHola , quiero usar la app pero cuando quiero ver cualquier video de un curso me dice que ocurre un error con youtube , pueden decirme como arreglarlo ?Me parece genial esta app, gracias a ella estoy aprendiendo muchísimo.Muy buenos cursos, precios accesibles, variedad de temáticas, excelente!Práctico y directo.

2. Muy buenos cursos, para todos los gustos.Muy buenos cursos, y una muy buena plataforma fácil de usar.Me agrada la facilidad con la que se navega y muy buenos cursos.La he usado poco pero me ha parecido perfecta :)No se ajusta a pantalla Motorola one Vision, prefiero Platzi.

1. Fix Tutellus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tutellus: Restarting the app will resolve most errors.
2. Update the Tutellus App. Here is how:
   1. On Android goto PlayStore » Search for "Tutellus" » Open Tutellus - Cursos Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tutellus » click "UPDATE".
3. Clear Tutellus - Cursos Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Tutellus servers.
   1. On Android, goto Settings » Apps » Select "Tutellus - Cursos Online" » click Storage » click "Clear Cache".
4. Check Tutellus app permissions. If any of these permissions required to use your device's features are disenabled, Tutellus might not work.
5. Uninstall and reinstall Tutellus. If nothing else has worked, completely uninstall Tutellus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tutellus not working

2. Fix Tutellus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tutellus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tutellus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tutellus may not be able to connect to the Internet when running in the background.