Published by TT Mobil İletişim Hizmetleri A.Ş.

Report an issue with Türk Telekom Prime.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Türk Telekom Prime?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TT Mobil İletişim Hizmetleri A.Ş. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Türk Telekom Prime Customer Insights

1. yakışmayan bir uygulama.Indirim kodu alıyorum ilk kullanmaya çalışmamda limitiniz dolmuştur diyor daha kullanmadanTürk Telekom Prime gerçekten çok teşekkür ederimHer girişinde smsle şifre almak gereksiz.

2. Çalışmıyor ve hep hata veriyor.ÇalışmıyorSürekli internet lazım diyor.

3. İnternet var halbuki.

Steps to Troubleshoot & Fix Türk Telekom Prime Issues

1. Fix Türk Telekom Prime Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Türk Telekom Prime: Restarting the app will resolve most errors.
  2. Update the Türk Telekom Prime App. Here is how:
    1. On Android goto PlayStore » Search for "Türk Telekom Prime" » Open Türk Telekom Prime » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Türk Telekom Prime » click "UPDATE".
  3. Clear Türk Telekom Prime app cache: Clearing cached data will force your app to retrieve the latest data directly from Türk Telekom Prime servers.
    1. On Android, goto Settings » Apps » Select "Türk Telekom Prime" » click Storage » click "Clear Cache".
  4. Check Türk Telekom Prime app permissions. If any of these permissions required to use your device's features are disenabled, Türk Telekom Prime might not work.
  5. Uninstall and reinstall Türk Telekom Prime. If nothing else has worked, completely uninstall Türk Telekom Prime then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Türk Telekom Prime not working


2. Fix Türk Telekom Prime Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Türk Telekom Prime be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Türk Telekom Prime not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Türk Telekom Prime may not be able to connect to the Internet when running in the background.

Reported Issues