Published by BiP A.S. on Oct 30, 2024

contact BiP - Messenger, Video Call Chat with our AI-based BiP Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with BiP?



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Why chat with our AI BiP Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of BiP.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. However, it doesn't have a lot of features but that's okay it's a new app I only hope we'll get some good updates in future.I'm interested in Bip apps because it helps me send messages fast also as voicemail and call's but it was uninstalled I tried to install by updating it but it was not updated, why is it like that?The SMS messaging part of this app has not worked for months.

2. The other thing is the obnoxious amount of "service messages" please ease up on that.I've been using this messaging app for quite some time now, and I must say it has truly exceeded my expectations.

3. And I would never ever try it again in my life.The app is really cool for free messages and functions very well but one problem I encountered was the video call.

4. This is a pretty decent app and they have a solid idea, but messaging is inconsistent, that is I'd send something and there would be a delay on it getting to the receiver.

5. The option to hide chats will adds an extra layer of privacy, allowing the users to keep certain conversations discreet and out of sight from prying eyes.

6. Keeps telling me that I can no longer send Free SMS messages.

7. It would be great if you consider such features also.1- It has clean interface which is a plus, 2- Calling and sending sms features function very well, 3- There are many useful pages/ channels which I can subscribe to.

8. Also, there is no way to choose to receive calls via the app "only when on non-turkcell sims", which creates a dual call when switched back to Turkcell sim.

9. I don't want to send a Free SMS.

10. Second number doesn't work on Android 10 as it cannot recognize the primary number.

11. Spams all the time with promotional messages (10~ times per day).

Steps to Troubleshoot & Fix BiP Issues

1. Fix BiP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BiP: Restarting the app will resolve most errors.
  2. Update the BiP App. Here is how:
    1. On Android goto PlayStore » Search for "BiP" » Open BiP - Messenger, Video Call » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BiP » click "UPDATE".
  3. Clear BiP - Messenger, Video Call app cache: Clearing cached data will force your app to retrieve the latest data directly from BiP servers.
    1. On Android, goto Settings » Apps » Select "BiP - Messenger, Video Call" » click Storage » click "Clear Cache".
  4. Check BiP app permissions. If any of these permissions required to use your device's features are disenabled, BiP might not work.
  5. Uninstall and reinstall BiP. If nothing else has worked, completely uninstall BiP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BiP not working


2. Fix BiP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BiP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BiP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BiP may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Tahir Ellahi

Hei i am Tahir Ellahi & my bip num was 004793930487 after upgrading from iphone 12 pro to iphone 15pro max i am unable to get my activation code and also unable to activate via call plz help me i am not intouch with my contacts since almost 2 months. Last month i have contact with bip support they told me to wait for almost 1 month because you have tried for code so many times but after 1 month i have tried but not get anycode from bip but for some other num i am getting codes from bip now i need your help plz to sort out my issue for 004793930487 Thanks in Advance Tahir Ellahir

— 2 years ago by SARAH

please delete 01710842120 this account

— 2 years ago by Zainul Abidin Abd Rahman

I cannot get verification code for my bip messenger. No option to call. Using iphone 13 pro max

— 2 years ago by Muhammad Awais

sir i want to use bip on my computer but it asks to qr code but my android device not have camera please use two methods first qr code and then verification code or i wants to say build such a app that not requires mobile i mean to say that work direcltly in pc please reply via email

— 3 years ago by Timmion Williams

The app ain’t sending the message just a click there and the app crashing every minute . With try again a error accord like fr .. fix that shit cause WhatsApp will shit y’all up .. people will leave trust me . Fix them error oh lord Jesus fix the error

— 4 years ago by IWAN

Sebaiknya di BiP Messenger ada fitur Menolak gabung ke suatu grup seperti yang dimiliki oleh WhatsApp. Nomor yang tidak ada dalam daftar Kontak, tidak bisa otomatis memasukkan seseorang ke suatu Grup.. THANK YOU

— 4 years ago by ejai Hidzar

I have issue with obtaining verification code,my phone numbers seems to be blocked by BiP admin,where i can otain new verification code.(try multiple times,write an official email also mutliple times) Need helps!!!.TQVM

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