Published by Slimming World on Oct 5, 2023

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Why should I report an Issue with Slimming World Magazine?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Slimming World to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Slimming World Magazine Customer Insights

1. really disappointed by Slimming world costumer service.Never had any problems until I downloaded a few magazines last night and now the app just won't open so I can't even see my newly downloaded magazines! 😭 please fix this!!My download only downloaded to my phone although I did it from my desktop and I would like it on my desk top as it is easier to read.

2. Why can't you go back to the day you were on to continue looking at the other days?I love this because it keeps me safe when I'm out shopping and being able to get the right choices while I'm out doing this helps me lose weight.

3. Especially when digital copy of magazine was free for members during the national lockdown.I have the App, but just can't download the Magazine.

4. Also not only does the mag not update in Newstand, despite the subscription renewing so I willcancel subscriptions and no doubt spending many months trying a refund for lack of editions.

5. Can I sync it across my devices? Also why can I not just download it through my account which I can see on any of my devices?RUBBISH APP, CANT STOP IT WANTING TO SEND TO MY MOB.

6. It would be nice if you could decide where to store the magazine to save space in main memory but use an SD card instead.

7. I follow the details but nowhere does it say download.. It just says buy.Awful on the app.

8. Good access to a digital copy of the magazine.

9. & CANT CHANGE WHERE ITS WANTS TO SEND IT ,IN SELECT A DEVICE JUST USELESSUseful tool.

10. Thanks very much slimming world xxxUseless.very slow.

11. After using for a few days I have other complaints.

Steps to Troubleshoot & Fix Slimming World Magazine Issues

1. Fix Slimming World Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Slimming World Magazine: Restarting the app will resolve most errors.
  2. Update the Slimming World Magazine App. Here is how:
    1. On Android goto PlayStore » Search for "Slimming World Magazine" » Open Slimming World Magazine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Slimming World Magazine » click "UPDATE".
  3. Clear Slimming World Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Slimming World Magazine servers.
    1. On Android, goto Settings » Apps » Select "Slimming World Magazine" » click Storage » click "Clear Cache".
  4. Check Slimming World Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Slimming World Magazine might not work.
  5. Uninstall and reinstall Slimming World Magazine. If nothing else has worked, completely uninstall Slimming World Magazine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Slimming World Magazine not working


2. Fix Slimming World Magazine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Slimming World Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Slimming World Magazine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Slimming World Magazine may not be able to connect to the Internet when running in the background.

Reported Issues