Contact Pony Magazine Customer Service

Why should I report an Issue with Pony Magazine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pocketmags.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Rather just buy it off the official websiteHas short trail just wont let u do it never get this app they cost money i just want to find one that is 100%free no charge what so ever i will never touch this app againEvery time I try to get the trial subscription, it tells me I'm not signed in to my google account - although I'm pretty sure I am.

2. Apart from that its a great app for all pony lovers!I love this app but when i try to get a trial subcribsion it says error not signed in even though i am and i have bought other issues it also wont work if i try to buy the spring issue PLEASE FIX it would make the experience much betterLove it.

3. It's good overall but you have to pay for the magazine each time when you can just buy it of the website or a shop once and keep it.Will not let me buy anything, free trial does not work, I put my details in to it and im afraid they have my pay pal password.

4. However, even if i am signed out of my account, there aren't any options within the app that will let you sign in - so I'm stuck! I am aware that I am not the only one who has experienced these problems so i hope you can fix them.

5. When ever theres a new Mag it always reminds me.

1. Fix Pony Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pony Magazine: Restarting the app will resolve most errors.
2. Update the Pony Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "Pony Magazine" » Open Pony Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pony Magazine » click "UPDATE".
3. Clear Pony Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Pony Magazine servers.
   1. On Android, goto Settings » Apps » Select "Pony Magazine" » click Storage » click "Clear Cache".
4. Check Pony Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Pony Magazine might not work.
5. Uninstall and reinstall Pony Magazine. If nothing else has worked, completely uninstall Pony Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pony Magazine not working

2. Fix Pony Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pony Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pony Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pony Magazine may not be able to connect to the Internet when running in the background.