Contact Tree Customer Service

Why should I report an Issue with Treefort Music Fest?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Treefort Music Fest to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Love the ability to share schedules with friends and having my own account makes keeping my schedule safe so easy.

2. The website doesn't have these problems and has more search features (filter by venue, fort, and more).This app is a lifeblood for organizing my festival information.

3. Once that's fixed, it looks like it will be great!Please please please fix the scrolling issue ! Otherwise this will be great for the festivalneed to be able to scroll on the schedule.

4. Helpful but was better last year when you could listen to a part of a song from each artist right in the app to figure out where you want to go fast.

5. You all say paper is so yesterday, but so are non-useable apps! Back to scratching my schedule out on paper.

6. I don't mind the occasional slowness or stutters , understandable for an app that's only used 1 week each yearGlitchy as hell.

7. This year you have to go to a separate website.This app stutters and lags.

8. Very bad performance for just showing a schedule lineup.

9. And if I try to search shows on other days, only a few options show up.

10. Can someone fix the schedule, please? Pixel 3A.

11. 🤮🤮🤮🤮🤮I can't scroll past Wednesday night.

1. Fix Tree Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tree: Restarting the app will resolve most errors.
2. Update the Tree App. Here is how:
   1. On Android goto PlayStore » Search for "Tree" » Open Treefort Music Fest » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tree » click "UPDATE".
3. Clear Treefort Music Fest app cache: Clearing cached data will force your app to retrieve the latest data directly from Tree servers.
   1. On Android, goto Settings » Apps » Select "Treefort Music Fest" » click Storage » click "Clear Cache".
4. Check Tree app permissions. If any of these permissions required to use your device's features are disenabled, Tree might not work.
5. Uninstall and reinstall Tree. If nothing else has worked, completely uninstall Tree then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tree not working

2. Fix Tree Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tree not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tree may not be able to connect to the Internet when running in the background.