Published by BASIS ORG

contact BASIS SoftExpo Chat with our AI-based BASIS SoftExpo Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with BASIS SoftExpo?



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Why chat with our AI BASIS SoftExpo Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of BASIS SoftExpo.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Please remove it from play storeHe offered 20 taka mobile recharge, but not get any recharge... 👎👎👎they r totally froud,they r not giving any mobile recharge, don't download thisThanks for 20 taka mobile recharge.Froude..... I cannot get 20 tk rechargeI got 60 tk mobile recharge .

2. They cheat with us.Totally fake..I didn't get any mobile recharge...Fake app.

3. I signed-up yesterday but didn’t get recharge.

4. Please remove it from play storeFake app.

5. It's tottaly fake app.

6. TnQ.Their words and actions do not match.

7. Not give us our flexiload.

8. Not give us our flexiload.

Steps to Troubleshoot & Fix BASIS SoftExpo Issues

1. Fix BASIS SoftExpo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BASIS SoftExpo: Restarting the app will resolve most errors.
  2. Update the BASIS SoftExpo App. Here is how:
    1. On Android goto PlayStore » Search for "BASIS SoftExpo" » Open BASIS SoftExpo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BASIS SoftExpo » click "UPDATE".
  3. Clear BASIS SoftExpo app cache: Clearing cached data will force your app to retrieve the latest data directly from BASIS SoftExpo servers.
    1. On Android, goto Settings » Apps » Select "BASIS SoftExpo" » click Storage » click "Clear Cache".
  4. Check BASIS SoftExpo app permissions. If any of these permissions required to use your device's features are disenabled, BASIS SoftExpo might not work.
  5. Uninstall and reinstall BASIS SoftExpo. If nothing else has worked, completely uninstall BASIS SoftExpo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BASIS SoftExpo not working


2. Fix BASIS SoftExpo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BASIS SoftExpo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BASIS SoftExpo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BASIS SoftExpo may not be able to connect to the Internet when running in the background.

Reported Issues

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