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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BASIS ORG to your problem using the strength of crowds.
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About BASIS SoftExpo

1. The Bangabandhu Bangladesh-China Friendship Exhibition Center in Purbachal, Dhaka is set to host a series of big shows, seminars, round tables, key attractions and more than 200 exhibitors, representing a diverse range of local and international industries to showcase the latest advancement in the IT/ITES products and services from February 23-26, 2023.

2. The Bangladesh Association of Software and Information Services (BASIS) is thrilled to host their annual flagship event 'BASIS SoftExpo 2023' - for the 17th time.

3. The impact of the event will be amplified by a massive 1 million social outreach campaign and 50 university campaigns to activate the youth talent, and will be further emphasized as the event will be broadcasted live to a wider audience.

4. With an anticipated attendance of over 500,000, the event's exclusive guest list is expected to include over 100 national and foreign delegations and over 650 high-ranking government officials.

5. This partnership will clearly establish a transformative connection between the youthful population and the government, advancing the standards of software and ICT infrastructure development in our nation, while fostering the ideals of the 5IR, diversity, and inclusiveness.

6. The event's programs will include more than 170 speakers, with a mix of national and international presenters leading over 20+ seminars and roundtable sessions.

7. With the highest-ever number of exhibitors at the largest exposition venue in the country, this year’s SoftExpo will be the largest in scale.

8. The largest technology congress in South Asia is back!

9. A few glimpses of what's to come are divulged below.

10. Register now to witness the latest advancements in our software and IT industry!

BASIS SoftExpo Customer Insights

1. Please remove it from play storeHe offered 20 taka mobile recharge, but not get any recharge... 👎👎👎they r totally froud,they r not giving any mobile recharge, don't download thisThanks for 20 taka mobile recharge.Froude..... I cannot get 20 tk rechargeI got 60 tk mobile recharge .

2. They cheat with us.Totally fake..I didn't get any mobile recharge...Fake app.

3. I signed-up yesterday but didn’t get recharge.

4. Please remove it from play storeFake app.

5. It's tottaly fake app.

6. TnQ.Their words and actions do not match.

7. Not give us our flexiload.

8. Not give us our flexiload.

Steps to Troubleshoot & Fix BASIS SoftExpo Issues

1. Fix BASIS SoftExpo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BASIS SoftExpo: Restarting the app will resolve most errors.
  2. Update the BASIS SoftExpo App. Here is how:
    1. On Android goto PlayStore » Search for "BASIS SoftExpo" » Open BASIS SoftExpo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BASIS SoftExpo » click "UPDATE".
  3. Clear BASIS SoftExpo app cache: Clearing cached data will force your app to retrieve the latest data directly from BASIS SoftExpo servers.
    1. On Android, goto Settings » Apps » Select "BASIS SoftExpo" » click Storage » click "Clear Cache".
  4. Check BASIS SoftExpo app permissions. If any of these permissions required to use your device's features are disenabled, BASIS SoftExpo might not work.
  5. Uninstall and reinstall BASIS SoftExpo. If nothing else has worked, completely uninstall BASIS SoftExpo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BASIS SoftExpo not working


2. Fix BASIS SoftExpo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BASIS SoftExpo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BASIS SoftExpo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BASIS SoftExpo may not be able to connect to the Internet when running in the background.

Reported Issues