Published by Convergence Works

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Why should I report an Issue with Infectoped2018?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Convergence Works to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Infectoped2018 Customer Insights

Steps to Troubleshoot & Fix Infectoped2018 Issues

1. Fix Infectoped2018 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Infectoped2018: Restarting the app will resolve most errors.
  2. Update the Infectoped2018 App. Here is how:
    1. On Android goto PlayStore » Search for "Infectoped2018" » Open Infectoped2018 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infectoped2018 » click "UPDATE".
  3. Clear Infectoped2018 app cache: Clearing cached data will force your app to retrieve the latest data directly from Infectoped2018 servers.
    1. On Android, goto Settings » Apps » Select "Infectoped2018" » click Storage » click "Clear Cache".
  4. Check Infectoped2018 app permissions. If any of these permissions required to use your device's features are disenabled, Infectoped2018 might not work.
  5. Uninstall and reinstall Infectoped2018. If nothing else has worked, completely uninstall Infectoped2018 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Infectoped2018 not working


2. Fix Infectoped2018 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Infectoped2018 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Infectoped2018 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Infectoped2018 may not be able to connect to the Internet when running in the background.

Reported Issues