AppContacterPublished by Convergence Works
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Steps to Troubleshoot & Fix Infectoped2018 Issues
1. Fix Infectoped2018 Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Infectoped2018: Restarting the app will resolve most errors.
- Update the Infectoped2018 App. Here is how:
- On Android goto PlayStore » Search for "Infectoped2018" » Open Infectoped2018 » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Infectoped2018 » click "UPDATE".
- Clear Infectoped2018 app cache: Clearing cached data will force your app to retrieve the latest data directly from Infectoped2018 servers.
- On Android, goto Settings » Apps » Select "Infectoped2018" » click Storage » click "Clear Cache".
- Check Infectoped2018 app permissions. If any of these permissions required to use your device's features are disenabled, Infectoped2018 might not work.
- Uninstall and reinstall Infectoped2018. If nothing else has worked, completely uninstall Infectoped2018 then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Infectoped2018 not working
2. Fix Infectoped2018 Server issues & Internet Connection
- Check network connection: An unstable Internet will make Infectoped2018 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Infectoped2018 not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Infectoped2018 may not be able to connect to the Internet when running in the background.
Reported Issues
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