Contact Traeger Customer Service

Why should I report an Issue with Traeger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Traeger Pellet Grills, LLC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not impressed with Traeger customer service so far.WiFi? Nah it goes through all the steps necessary to connect and then says it needs to reset to complete setup and then goes back to the main screen and it has not been added.

2. It used to work great but now we can never connect to our grill through our phones and it's really frustrating.Update: I was able to get a hold of customer service and they were able to help me get up and running.

3. After every "update" you have to log back in app and reestablish wifi connection as if it's the first time setting the grill up.

4. Once connected it's great, works as advertised...until the next update.**Update: After giving up for a couple of hours I finally went to cook brats.

5. After setting the Temps for probe and grill, it doesn't update as the Temps change.

6. This is a hassle because establishing that wifi connection takes a long time you have to practically be next to the router for it to work.

7. I have to reconnect it every time and sometimes it won't reconnect and I have to forget the network on the grill a few times to get it to work again.

8. Problem is, every time I turn the grill off, it won't connect properly when turned back on.

9. Everything works great now! Original Review: Will not connect to my WiFi.

10. Add more data to the monitoring and I'll give it 5.7/2 The app now works! 6/29/23 It looks like they updated the app on 6/26 and now it doesn't work at all.

11. I'm frustrated that every time there is an update I have to forget and then reinstall my smoker.

1. Fix Traeger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Traeger: Restarting the app will resolve most errors.
2. Update the Traeger App. Here is how:
   1. On Android goto PlayStore » Search for "Traeger" » Open Traeger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Traeger » click "UPDATE".
3. Clear Traeger app cache: Clearing cached data will force your app to retrieve the latest data directly from Traeger servers.
   1. On Android, goto Settings » Apps » Select "Traeger" » click Storage » click "Clear Cache".
4. Check Traeger app permissions. If any of these permissions required to use your device's features are disenabled, Traeger might not work.
5. Uninstall and reinstall Traeger. If nothing else has worked, completely uninstall Traeger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Traeger not working

2. Fix Traeger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Traeger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Traeger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Traeger may not be able to connect to the Internet when running in the background.