Published by Torcellite

contact Duplicate Media Remover Chat with our AI-based Duplicate Media Remover Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Duplicate Media Remover?



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Why chat with our AI Duplicate Media Remover Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Duplicate Media Remover.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Seemed to work ok on the music in Windows media player, but didn't do anything for the tunes on samsung music or itunes+Automatic scan found a lot same images.

2. -Cannot detect other than images and audio, I not try on video.Rubbish and wants permission to make phone calls and send emails and texts.

3. My only complaint is the ads that pop up all the time other than that I think it's a very good and useful app.Actually works and DID find duplicates.

4. works fine for images, but the description made it look like it supported the most common video file types too.junk... useless.

5. Why can't it scan in the background?does not seem to work with many video formats as for example webm.

6. Started the scan and moved onto other apps.

7. IE: photos, videos, or any files from.Very good app, helped me sort out a mess I had with audio and picture duplicate files.

8. >> APP DOES NOT WORK & is a COMPLETE WASTE of TIME"." >> I have 1,000's of photos on my phone & it ONLY scanned "141".

9. What a joke I have yet to find an app that actually works in this genre.Works good as far as I can tell but it only scans your SD card.

10. I again started and waited for a minute, got bored and moved to other apps.

11. >> ALSO, FYI for THE DEVS: (IF the app actually worked) It would be nice if the user could whitelist certain files or apps that I know I'll never want to delete.

Steps to Troubleshoot & Fix Duplicate Media Remover Issues

1. Fix Duplicate Media Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Duplicate Media Remover: Restarting the app will resolve most errors.
  2. Update the Duplicate Media Remover App. Here is how:
    1. On Android goto PlayStore » Search for "Duplicate Media Remover" » Open Duplicate Media Remover » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duplicate Media Remover » click "UPDATE".
  3. Clear Duplicate Media Remover app cache: Clearing cached data will force your app to retrieve the latest data directly from Duplicate Media Remover servers.
    1. On Android, goto Settings » Apps » Select "Duplicate Media Remover" » click Storage » click "Clear Cache".
  4. Check Duplicate Media Remover app permissions. If any of these permissions required to use your device's features are disenabled, Duplicate Media Remover might not work.
  5. Uninstall and reinstall Duplicate Media Remover. If nothing else has worked, completely uninstall Duplicate Media Remover then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Duplicate Media Remover not working


2. Fix Duplicate Media Remover Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Duplicate Media Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Duplicate Media Remover not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Duplicate Media Remover may not be able to connect to the Internet when running in the background.

Reported Issues

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