Contact Shortlist Customer Service

Why should I report an Issue with Shortlist – Tickets to Music, ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ticketmaster L.L.C. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. More tickets often become available right before great concerts.

2. Shortlist is a great way to figure it out.

3. Shortlist makes it simple to get to them quickly and easily.

4. Trying to figure out plans for the weekend?

5. Have no ideas for date night this week?

6. Or want to just hang with your BFF at a concert?

7. Each week, Shortlist uses an exclusive new system to show you the top concerts in your area that still have legit tickets. *Tickets are backed by the Ticketmaster Verified Ticket guarantee.

1. Used to be a great app sad to seeI love the app I just need to figure out how to change the City, I live in Cleveland.

2. No longer works and seems to not be updated.

1. Fix Shortlist Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shortlist: Restarting the app will resolve most errors.
2. Update the Shortlist App. Here is how:
   1. On Android goto PlayStore » Search for "Shortlist" » Open Shortlist – Tickets to Music, » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shortlist » click "UPDATE".
3. Clear Shortlist – Tickets to Music, app cache: Clearing cached data will force your app to retrieve the latest data directly from Shortlist servers.
   1. On Android, goto Settings » Apps » Select "Shortlist – Tickets to Music, " » click Storage » click "Clear Cache".
4. Check Shortlist app permissions. If any of these permissions required to use your device's features are disenabled, Shortlist might not work.
5. Uninstall and reinstall Shortlist. If nothing else has worked, completely uninstall Shortlist then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shortlist not working

2. Fix Shortlist Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shortlist be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shortlist not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shortlist may not be able to connect to the Internet when running in the background.