Published by Tijuana Flats on Jul 8, 2024

Report an issue with Tijuana Flats.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Tijuana Flats?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tijuana Flats to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tijuana Flats image 1 contact Tijuana Flats image 2

About Tijuana Flats

1. Welcome to the Tijuana Flats Rewards App!

2. Our app lets you order delicious Tex-Mex for pickup or delivery and earn points, redeem available rewards of your choice and reach new tiers with endless opportunities. - Earn points and redeem rewards by scanning your app for in-person orders. - Earn points automatically for app and online orders including delivery. - Use your receipt to scan the barcode or enter the barcode number if you forget to scan your app. - Get your favorites faster with recent orders and saved meals. - Enjoy exclusive offers and earn rewards quicker with special bonus points days. - Find a restaurant near you, get directions and view store hours.

Tijuana Flats Customer Insights

1. Other than that the app is convenient and the menus are easy to access and place orders.You may not pay for the app but you do pay $4 for every order with the app (not to mention delivery, tip, and tax).

2. Had a little trouble adjusting the location of a previous order recently, and ultimately got an error saying it wasn't associated with the location... But that is the first issue I have had since the initial roll-out.

3. 2) Once you start an order, navigation and editing your order is very well optimized, but before that it's a little "loud".Worst app! First, gives you a reward that you can't use on the app.

4. Aside from that, the rest works well and the note area at the end of each order is perfect, helps with fine tune requests.Took a while for the App.

5. The Bad: 1) there's no option to start off in the order screen.

6. The App also makes getting and using my loyalty reward points super easy!Update: The app works.

7. Very easy to navigate and to order food.

8. Don't use your phone back button - it goes all the way back to the home screen and erases your order! Use the back button in the app only.

9. Easy to order, navigate and even use point.

10. The special instructions is limited and don't allow me to customize my order.

11. In addition if you order from a different store your favorites are not populated.

Steps to Troubleshoot & Fix Tijuana Flats Issues

1. Fix Tijuana Flats Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tijuana Flats: Restarting the app will resolve most errors.
  2. Update the Tijuana Flats App. Here is how:
    1. On Android goto PlayStore » Search for "Tijuana Flats" » Open Tijuana Flats » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tijuana Flats » click "UPDATE".
  3. Clear Tijuana Flats app cache: Clearing cached data will force your app to retrieve the latest data directly from Tijuana Flats servers.
    1. On Android, goto Settings » Apps » Select "Tijuana Flats" » click Storage » click "Clear Cache".
  4. Check Tijuana Flats app permissions. If any of these permissions required to use your device's features are disenabled, Tijuana Flats might not work.
  5. Uninstall and reinstall Tijuana Flats. If nothing else has worked, completely uninstall Tijuana Flats then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tijuana Flats not working


2. Fix Tijuana Flats Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tijuana Flats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tijuana Flats not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tijuana Flats may not be able to connect to the Internet when running in the background.

Reported Issues