Contact PowerMon Customer Service

Why should I report an Issue with PowerMon?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Thornwave Labs Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The compressor uses much more battery power so the Powermon data is very helpful.this app has been great for me to see my trailer battery health! just as described.

2. love it.What a great app for managing our house battery!Great, solid app for a great little device!For me this is the best choice for a power meter.

3. battery % statistics not syncing unless I push force Sync.It is very reassuring to have the ability to determine RV coach battery status by using your smartphone.

4. Great clue that there are four possible uses; data stream output, Temperature Sensor, Push Button Input, Communication.

5. I think it's a brilliant little all in one device for battery protection - in my case a 60ah lithium battery in my RV.

6. Battery percentage show 100% when it is charging and I know battery isn't full 6/1/2022.

7. Perfect!I monitor my RV's battery bank - works greatDoes what it is supposed to do.

8. Fix date so does not need to be set each time it default to some random 2017 year.

9. The Powermon BT interface eliminates the need for wiring & mounting a remote LCD display.

10. Provides over/under voltage protection and 'fuel gauge' in an energy efficient compact/robust package.

11. Please answer my emails and share documentation of how to use/wire for each use.Have to set date each time.

1. Fix PowerMon Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PowerMon: Restarting the app will resolve most errors.
2. Update the PowerMon App. Here is how:
   1. On Android goto PlayStore » Search for "PowerMon" » Open PowerMon » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PowerMon » click "UPDATE".
3. Clear PowerMon app cache: Clearing cached data will force your app to retrieve the latest data directly from PowerMon servers.
   1. On Android, goto Settings » Apps » Select "PowerMon" » click Storage » click "Clear Cache".
4. Check PowerMon app permissions. If any of these permissions required to use your device's features are disenabled, PowerMon might not work.
5. Uninstall and reinstall PowerMon. If nothing else has worked, completely uninstall PowerMon then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PowerMon not working

2. Fix PowerMon Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PowerMon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PowerMon not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PowerMon may not be able to connect to the Internet when running in the background.