Contact El Epoch Customer Service

Why should I report an Issue with El Epoch: Últimas Noticias?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Epoch Times Association Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix El Epoch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart El Epoch: Restarting the app will resolve most errors.
2. Update the El Epoch App. Here is how:
   1. On Android goto PlayStore » Search for "El Epoch" » Open El Epoch: Últimas Noticias » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for El Epoch » click "UPDATE".
3. Clear El Epoch: Últimas Noticias app cache: Clearing cached data will force your app to retrieve the latest data directly from El Epoch servers.
   1. On Android, goto Settings » Apps » Select "El Epoch: Últimas Noticias" » click Storage » click "Clear Cache".
4. Check El Epoch app permissions. If any of these permissions required to use your device's features are disenabled, El Epoch might not work.
5. Uninstall and reinstall El Epoch. If nothing else has worked, completely uninstall El Epoch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing El Epoch not working

2. Fix El Epoch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make El Epoch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to El Epoch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, El Epoch may not be able to connect to the Internet when running in the background.