Published by Tencent Mobility Limited

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Why should I report an Issue with iPick?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tencent Mobility Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About iPick

1. Now available in Hong Kong, Macau, Taipei, Bangkok, Kuala Lumpur, and Penang. iPick is your FREE social food app to discover your city's best culinary experiences!

2. Food Moments: Share, comment and connect with friends over dining experiences.

3. Enjoy iPick's sleek interface, NO POP-UP ADS and use smart search to find exactly what you're looking for.

4. Food Recommendations: Receive top lists each week with hot spots you need to check out.

5. Critiques: Tons of articles from food critics help you decide where to eat.

6. Short Videos: You can share the best and worst meals with the world in an even more lively fashion!

7. Browse restaurant and food info without interruption.

8. Find new local favorites through friends and community experts you trust.

9. Then share pics and reviews with your network through WeChat and Facebook.

10. Your next food adventure awaits!

11. Smart Search: Fast and easy, start searching with just one tap!

iPick Customer Insights

1. Even the price and menu! You can plan your budget and start looking where to eat by using this app!Easy to use and much better than the other apps with loads of adds.

2. Easy interface.

3. Everything is sorted well.

4. friendly.This app is better than those out there.

Steps to Troubleshoot & Fix iPick Issues

1. Fix iPick Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iPick: Restarting the app will resolve most errors.
  2. Update the iPick App. Here is how:
    1. On Android goto PlayStore » Search for "iPick" » Open iPick » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iPick » click "UPDATE".
  3. Clear iPick app cache: Clearing cached data will force your app to retrieve the latest data directly from iPick servers.
    1. On Android, goto Settings » Apps » Select "iPick" » click Storage » click "Clear Cache".
  4. Check iPick app permissions. If any of these permissions required to use your device's features are disenabled, iPick might not work.
  5. Uninstall and reinstall iPick. If nothing else has worked, completely uninstall iPick then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iPick not working


2. Fix iPick Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iPick be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iPick not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iPick may not be able to connect to the Internet when running in the background.

Reported Issues

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