Contact Lenox Media Player Customer Service

Why should I report an Issue with Lenox Media Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lenox Media Player to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Navigation with a remote or a keyboard on an Android TV box is difficult at best.For an app that charges, it should do WAY better!!! A lot of times channels don't list information of what is playing as it normally does! You literally have to go into each channel to see what is playing! And then when it does work, some channels list information about something NOT even playing!!! And there's the issue of some channels blacked out or images CONSTANTLY FREEZING, and some channels with no audio, or don't match the image!!!😠🤕😵I just signed up to use your service.

2. These problems seemed to increase the longer I have had player..and oddly doesn't seem to do this on my tablet!!! Fix it!!This app is complete TRASH! First, this app would not remove the top border while watching in fullscreen, obstructing my view of everything at the top of the screen.

3. I would have kept service but it was almost double the price of my current provider, and my wife didn't want to get used to the more extensive UII had to change rating of app rom great to not so good.

4. Continouslygoes into sleep mode even while I am watching!!!! Considering that I pay for a provider I should be able to play uninterrupted...also freezes while watching shows, movies, etc.

5. Service seems smooth and they have all the locals.. My only criticism is app load time on start (even on high end devices.. Note20 ultra and nvidea shield) it takes a few.

6. Expedite TV is a great service, but the mobile app DOES NOT WORK!I like using the APP but it tends to buffer too much.

7. Just work on making it better.If my "unlimited high speed internet" was putting out DL speeds I'm paying for, or this app didn't need as high of a DL speed as it does, this would be the best TV app out there.

8. I can be watching a movie on Starz, for example and all of a sudden the screen freezes.

9. My free trail ends tomorrow and I'm debating about getting a three month subscription ONLY because of the player.

10. Please, please, PLEASE give me a better player option.I'm a moderator for an IPTV provider, which uses this app for one of their services.

11. Other than these few things, I think I loved the service and for the fact that you can also use it on 5 devices at the same time.

1. Fix Lenox Media Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lenox Media Player: Restarting the app will resolve most errors.
2. Update the Lenox Media Player App. Here is how:
   1. On Android goto PlayStore » Search for "Lenox Media Player" » Open Lenox Media Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lenox Media Player » click "UPDATE".
3. Clear Lenox Media Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Lenox Media Player servers.
   1. On Android, goto Settings » Apps » Select "Lenox Media Player" » click Storage » click "Clear Cache".
4. Check Lenox Media Player app permissions. If any of these permissions required to use your device's features are disenabled, Lenox Media Player might not work.
5. Uninstall and reinstall Lenox Media Player. If nothing else has worked, completely uninstall Lenox Media Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lenox Media Player not working

2. Fix Lenox Media Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lenox Media Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lenox Media Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lenox Media Player may not be able to connect to the Internet when running in the background.