Published by gmanrainy by Team MT

Report an issue with Firmware Finder.
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Why should I report an Issue with Firmware Finder for Huawei?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of gmanrainy by Team MT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Firmware Finder Customer Insights

1. After the download finished successfully, the update completed without error and phone works on new Android Pie like a dream (all without having to root or unlock my phone).

2. PLEASEEE DON'T USE IT because I used it to upgrade my Huawei mate 7tl 10 with a marshmallow firmware that it said was COMPATIBLE with my phone and then my phone got stuck on the update and all its data got corrupted and now it is lying with the repair center and it has been 5 days since it's still there.

3. If not, it stays 1 star.Hello, I can't update from BLA-L29C432 (161) to the latest android pie (I've modified the DNS on my router and also on my phone) and when I check the connection to Team MT link and it also show it's connected well.

4. Took well over an hour to download the 9 update, and (on 99%) came up with an error validating the download.

5. Now I want to download version 10, and after downloading it, I restart into recovery and version 10 is not there, just version 9.1 which is already on my phone.

6. I tried going into firmware finder, there was no acknowledgement that the download was finished.

7. Excellent work, Team MT!It can find the updates, but when i try to download it, it gets to 99% downloaded then it crashes.

8. Bad experienceCan't download the update for p10 plus once it's found via manual or auto dns.

9. If it wasn't for Firmware Finder I would have never got the Oreo (8.0) update.

10. The app didn't work at first but it was due to the Huawei System Update app.

11. But when I click on the button "Check avalability" it restarts the Firmware finder application.

Steps to Troubleshoot & Fix Firmware Finder Issues

1. Fix Firmware Finder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Firmware Finder: Restarting the app will resolve most errors.
  2. Update the Firmware Finder App. Here is how:
    1. On Android goto PlayStore » Search for "Firmware Finder" » Open Firmware Finder for Huawei » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Firmware Finder » click "UPDATE".
  3. Clear Firmware Finder for Huawei app cache: Clearing cached data will force your app to retrieve the latest data directly from Firmware Finder servers.
    1. On Android, goto Settings » Apps » Select "Firmware Finder for Huawei" » click Storage » click "Clear Cache".
  4. Check Firmware Finder app permissions. If any of these permissions required to use your device's features are disenabled, Firmware Finder might not work.
  5. Uninstall and reinstall Firmware Finder. If nothing else has worked, completely uninstall Firmware Finder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Firmware Finder not working


2. Fix Firmware Finder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Firmware Finder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Firmware Finder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Firmware Finder may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please help me to delete my Firmware on my android phone

    — by Ysabella 3 years ago