Published by 3CX

contact 15.5 legacy app Chat with our AI-based 15.5 legacy app Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with 15.5 legacy app?



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Why chat with our AI 15.5 legacy app Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of 15.5 legacy app.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Provide a solution.Get more ring tones and also option to mute calls on your webclient portal .just one tone makes you tired of using the appamir faiaz Thanks for software and quality and the best way to get a good feel for your business.Just does not work on my device.

2. Next!Crashes when calls come inIt was very Exceptional, it worksThank you for providing the legacy appCost reduction fot data ony service.

3. why does it say the app will be discontinued in early 2020? What will the customers who are on v15 do then? Why is 3cx pushing all the customers to move into their latest version? This is just stupid.

4. no way to silence the ringer.Please add call forwarding feature in mobile app.The down side is the QR code.

5. Legacy system doesn't support QR.

6. We are fine with the version, we are on and would like to continue there.

7. Will not connect a call.

Steps to Troubleshoot & Fix 15.5 legacy app Issues

1. Fix 15.5 legacy app Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 15.5 legacy app: Restarting the app will resolve most errors.
  2. Update the 15.5 legacy app App. Here is how:
    1. On Android goto PlayStore » Search for "15.5 legacy app" » Open 15.5 legacy app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 15.5 legacy app » click "UPDATE".
  3. Clear 15.5 legacy app app cache: Clearing cached data will force your app to retrieve the latest data directly from 15.5 legacy app servers.
    1. On Android, goto Settings » Apps » Select "15.5 legacy app" » click Storage » click "Clear Cache".
  4. Check 15.5 legacy app app permissions. If any of these permissions required to use your device's features are disenabled, 15.5 legacy app might not work.
  5. Uninstall and reinstall 15.5 legacy app. If nothing else has worked, completely uninstall 15.5 legacy app then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 15.5 legacy app not working


2. Fix 15.5 legacy app Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 15.5 legacy app be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 15.5 legacy app not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 15.5 legacy app may not be able to connect to the Internet when running in the background.

Reported Issues

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