Contact Antivirus Customer Service

Why chat with our AI Antivirus Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Antivirus.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I recommend this app for everyone to have fun.This app is very good at getting rid of some things that slow down your phone and also removing unnecessary trash that doesn't even belong to it to speed up your device and help your phone or tablet.

2. That easy! Thank You for a Winner! I highly recommend.I needed something to speed up my phone after one of my apps grew to be excessively sluggish.

3. Not only does it scan for viruses, but it also helps me with battery usage, notifications, and other useful aspects of my phone.

4. This app helped me a lot when my phone started to slow down or when it started working, it even cleared up a lot of space so that I could freely download more apps.If a quick, glancing once over is what you desire, this is definitely the one for you.

5. I've tried others and sometimes my bluetooth would disconnect for no reason and I would scan and they would say my phone is good, but then I scan with this protector and it finds a virus.

6. Seemed a bit brisk to be very thorough for my taste; It honestly just forgot i had an external storage as well! No big deal, right? Very fast though.I've been using this quick multi-function app for a few weeks now and find it very reliable, easy to navigate, and visually pleasing.

7. It is goodThis app is awesome, I recommend you to try it if your ipad phone or other parts slow down.

8. I installed it and tried to use it but a stupid ad appeared within the app, and it would not close! So I couldn't get the app to scan my android! I am soooo sick of the moronic ads that appear within apps!!! You can't even use the app for the ad! That should be a crime.

9. you work fine with the required speed there !!! I have been using this app for a while and I am always satisfied with it.Finally, a simple app that does what it says without having to go through several steps or loads of advertisements.

10. I will introduce it to other people, as it worked for me it will also remove the viruses on their cellphone.

11. It makes cleaning and optimizing my phone easy.

1. Fix Antivirus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Antivirus: Restarting the app will resolve most errors.
2. Update the Antivirus App. Here is how:
   1. On Android goto PlayStore » Search for "Antivirus" » Open Antivirus Mobile - Cleaner, Ph » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Antivirus » click "UPDATE".
3. Clear Antivirus Mobile - Cleaner, Ph app cache: Clearing cached data will force your app to retrieve the latest data directly from Antivirus servers.
   1. On Android, goto Settings » Apps » Select "Antivirus Mobile - Cleaner, Ph" » click Storage » click "Clear Cache".
4. Check Antivirus app permissions. If any of these permissions required to use your device's features are disenabled, Antivirus might not work.
5. Uninstall and reinstall Antivirus. If nothing else has worked, completely uninstall Antivirus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Antivirus not working

2. Fix Antivirus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Antivirus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Antivirus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Antivirus may not be able to connect to the Internet when running in the background.