Published by Talabat on Nov 4, 2024

contact talabat: Food, grocery & more Chat with our AI-based talabat Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with talabat?



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Why chat with our AI talabat Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of talabat.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Further when we check in help options, there is no option for live chat or any sort of contact means to get in touch.Great app overall but there are issues to fix especially the customer service it is so hard to reach them and when you do they usually dont answer currently I have a problem where I can't use any vouchers I have tried everything to reach them but no answer would be better if I actually got some help here and It would bump your rating overall if you had an easier way of customer service which would lead to less problems therefore leading to better ratingI have been using talabat for a very long time but have switched to different services now because I have noticed that the price of the items on talabat is 30 to 40% more than the store price in various stores..on top of that the delivery fee...It's extremely disappointing.For Talabt Mart, i had a very funny and wired experi...

2. Unfortunately, their responses have been unsatisfactory, as they claim to have resolved the issue without actually resolving anything.The app become worse by the time, a lot of technical issues, but the problem now is taht delivery is always late by 30-60 minutes more than the ETA, and orders are actually more expensive than ever sometimes double the actual price, for now I still prefer direct contact with my favorite restaurant rather than using this app because they deliver much slower and they got a lot of technical issues and expensive prices.Bad experience, I received an email from their customer service that my order couldn't be confirmed because my phone number is unreachable, so I contacted their customer service as I was instructed in the email and confirmed the order, the customer service told me that the order was ready to go and was accepted and that everything is good, but i...

3. After billing they give you fake delivery time , then they change it by their own without updating you , riders keeps on changing during the process and when you contact customer service to cancel the order they say it's not possible and we are sorry .

4. I tried to file a refund but the app is just giving me a hard time and no option to talk to a customer service representative.

5. I inquired again and got the same automatic reply for several times ! Issue still pending!!Customer Service Downgrade.

6. I have been a talabat user for years and the self service is just terrible.

7. I have been actively reaching out to Talabat support via text, calls, and emails for almost two weeks, seeking assistance in restoring my account.

8. But I just don't understand how are they benefiting from these sales if they never let orders go through .Got charged twice for order through talabat mart.

9. I sent an inquiry via the app and got a reply saying that they apologize for this and that the issue is resolved however it didnt include the solution offered by the company if they will provide the missing items or refund.

10. I have been a user of Talabat since 2015, and it has generally been a great experience.

11. Everytime I want to place the order for pick up on check out it prompts to add or select address which should not as it is pick up, and the map is unresponsive when you tap on it.

Steps to Troubleshoot & Fix talabat Issues

1. Fix talabat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart talabat: Restarting the app will resolve most errors.
  2. Update the talabat App. Here is how:
    1. On Android goto PlayStore » Search for "talabat" » Open talabat: Food, grocery & more » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for talabat » click "UPDATE".
  3. Clear talabat: Food, grocery & more app cache: Clearing cached data will force your app to retrieve the latest data directly from talabat servers.
    1. On Android, goto Settings » Apps » Select "talabat: Food, grocery & more" » click Storage » click "Clear Cache".
  4. Check talabat app permissions. If any of these permissions required to use your device's features are disenabled, talabat might not work.
  5. Uninstall and reinstall talabat. If nothing else has worked, completely uninstall talabat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing talabat not working


2. Fix talabat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make talabat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to talabat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, talabat may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Diana avdian

Hi there, I don’t live in dubai. I want to cancel my subscription. Thank you

— 2 years ago by Kitchie

Account deletion, i have another account.

— 2 years ago by Abdullah Al-Anjari

tried everything to cancel my subscription including contacting live support...

— 2 years ago by forl

i want ot delete

— 2 years ago by OLX User

Cancel order

— 2 years ago by Rasha M

Requesting account be deleted and all data removed under GDPR. Respectfully,

— 3 years ago by Tropical House

I want my account deletion request now

— 3 years ago by Trystan

I would like to delete my talabat account beause we have been getting random orders that we do not need

— 3 years ago by Kei au

Good day! Please kindly delete my talabat account cause someones using it and im seeing receipts on my email.

— 3 years ago by rama

Dear Team, I have an account in your database with the name Rama Orfali and the email address that is linked to the account is rama06ho@redacted Meanwhile, for some reasons, I have decided not to use the account again, therefore I request that you kindly delete my account from your database and also wipe all notifications if any

— 3 years ago by Jaber

Need account because without any problem blocked my account