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1. So upset about this.Was working great but now caresimple will not open, I uninstalled then reinstalled still won't open I have an s10 android phone which just had an update to 12.

2. I am again enjoying using it and receiving the data it gives me.Was working beautifully but crashed after Android update.

3. This app is horribleDO NOT DOWNLOAD!!!!!! INVITE ONLY, ACCESS CODE REQUIRED BEFORE HAND AND BEFORE YOU EVEN ATTEMPT TO SIGN UP!!!!!! WOULD RATHER BE ZERO STARS BUT THAT'S NOT AN OPTION!Can't use without an access code - no clue how to get a code.

4. I have Mychart what do I need this for? Can't get it to accept a generated password.Today tried to show my doctor my reading the app won't open.

5. Now I'm told it will not work with Android 12 or with a Google pixel 6.

6. Please.It was working great until I upgraded my phone.

7. Can only find tactio patient for android.

8. BP must be increasing with every try!!I had tactio health on my iPhone and loved the app.

9. After switching to Pixel 4a the app immediately crashes.

10. I have been using it for years.

11. Next I tired to update - There's no update.

1. Fix CareSimple Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CareSimple: Restarting the app will resolve most errors.
2. Update the CareSimple App. Here is how:
   1. On Android goto PlayStore » Search for "CareSimple" » Open CareSimple » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CareSimple » click "UPDATE".
3. Clear CareSimple app cache: Clearing cached data will force your app to retrieve the latest data directly from CareSimple servers.
   1. On Android, goto Settings » Apps » Select "CareSimple" » click Storage » click "Clear Cache".
4. Check CareSimple app permissions. If any of these permissions required to use your device's features are disenabled, CareSimple might not work.
5. Uninstall and reinstall CareSimple. If nothing else has worked, completely uninstall CareSimple then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CareSimple not working

2. Fix CareSimple Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CareSimple be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CareSimple not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CareSimple may not be able to connect to the Internet when running in the background.