Published by SMARTx

Report an issue with SMART-TIME.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SMART-TIME?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SMARTx to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SMART-TIME image 1 contact SMART-TIME image 2

SMART-TIME Customer Insights

1. Took me quite some time to reconnect the watch a couple of times ... The lack of proper Google Fit Sync is a big issue for me, I hope syncing steps and workouts can be integrated in the next update! Notifications work pretty well for any app on the phone, but it's a pain to set up.

2. Unless I can get the bluetooth to remain in synch, I may have to put this back in its box.After a few difficulties at the start (verification code wouldn't come using my phone number so I used the email method instead, and I made a mistake doing the Bluetooth pairing from the phone when I should have been doing it from the app) I now have the app and watch working fine.

3. Watch will remain paired with the phone on bluetooth and will even beep when it goes out of range, but the app will no longer show it is paired.

4. To fix this it is necessary to choose unpair in the app, restart the phone, open the app and add the watch again go through the pairing process.

5. But if a notification has come and I dont read it immediately and the face goes dark, I flip but the watch face does not turn on.

6. All of the other functions of the watch will not sync with my phone.After using it for awhile I give it a 2 star.

7. I just hope you guys can figure out this BT connection issue.I'm really struggling with getting it to remain in synch with my phone (Samsung A70).

8. The biggest issue I have is the app not pairing to watch when it dies and turns off I have to re-pair for my features to work again this needs to be fixed.Hate to give this a 2.

9. The watch will pair directly with my phone, but that only inables phone calls.

10. When I flip my wrist, watch face comes on no problem.

11. I can read notification on watch as soon as it comes in.

Steps to Troubleshoot & Fix SMART-TIME Issues

1. Fix SMART-TIME Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SMART-TIME: Restarting the app will resolve most errors.
  2. Update the SMART-TIME App. Here is how:
    1. On Android goto PlayStore » Search for "SMART-TIME" » Open SMART-TIME » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SMART-TIME » click "UPDATE".
  3. Clear SMART-TIME app cache: Clearing cached data will force your app to retrieve the latest data directly from SMART-TIME servers.
    1. On Android, goto Settings » Apps » Select "SMART-TIME" » click Storage » click "Clear Cache".
  4. Check SMART-TIME app permissions. If any of these permissions required to use your device's features are disenabled, SMART-TIME might not work.
  5. Uninstall and reinstall SMART-TIME. If nothing else has worked, completely uninstall SMART-TIME then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SMART-TIME not working


2. Fix SMART-TIME Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SMART-TIME be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SMART-TIME not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SMART-TIME may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer