Published by PDF Scanner

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Why should I report an Issue with Super File Explorer EX?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Super File Explorer EX image 1 contact Super File Explorer EX image 2

Super File Explorer EX Customer Insights

1. Bought premium versions of others I will not name, that claim to support cloud like onedrive, until you try to install; error msgs you're not recognized, and good luck getting a refund from Google, I ordered a video downloader bought premium version but the premium extras never worked and Google usual answer "contact the developer" I just threw my money away.File Explorer File Manager, you can easily manage your files and folders on your device and cloud storages.

2. I highly recommended.....thanks for developers...πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―Super file explorer EX is so amazing....it is easy to use and working so smoothly....i think this app is very useful for everyone those who want transfer files easily...i like it...Just started using it about 5 minutes ago.

3. What's more, you can find how many files & apps you have on your device at a glance immediately after opening File explorer.Full of adds and requires purchase to access SD card, which is basic.

4. No where am I able to contact someone and no where am I able to sign in or request my premium account I just paid 2x as much as I was supposed to due to the fact that I put so much faith into this app to begin with.Very smooth interface and amazing functionalities.

5. Company responsible for this app seems highly customer focused as I asked them to add a few features and they actually added them!!!!!!Full of ads and required you to purchase VIP version in order to use cloud support without doesn't even offer a trial period.

6. I highly recommended.....thanks for developers...πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―Very nice application fast transper to be files.

7. If someone knows how to fix this problem please helpVery nice application fast transper to be files.

8. contents of mass memories on your device, or possibly attached USB memory stick.

9. contents of mass memories on your device, or possibly attached USB memory stick.

10. All other apps show this app window to grant access and then I get app not found message.

11. My ONLY file explorer app.

Steps to Troubleshoot & Fix Super File Explorer EX Issues

1. Fix Super File Explorer EX Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Super File Explorer EX: Restarting the app will resolve most errors.
  2. Update the Super File Explorer EX App. Here is how:
    1. On Android goto PlayStore » Search for "Super File Explorer EX" » Open Super File Explorer EX » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Super File Explorer EX » click "UPDATE".
  3. Clear Super File Explorer EX app cache: Clearing cached data will force your app to retrieve the latest data directly from Super File Explorer EX servers.
    1. On Android, goto Settings » Apps » Select "Super File Explorer EX" » click Storage » click "Clear Cache".
  4. Check Super File Explorer EX app permissions. If any of these permissions required to use your device's features are disenabled, Super File Explorer EX might not work.
  5. Uninstall and reinstall Super File Explorer EX. If nothing else has worked, completely uninstall Super File Explorer EX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Super File Explorer EX not working


2. Fix Super File Explorer EX Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Super File Explorer EX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Super File Explorer EX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Super File Explorer EX may not be able to connect to the Internet when running in the background.

Reported Issues

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