Published by Smooth Group

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Why should I report an Issue with Powerful Phone Cleaner - Clean?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smooth Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Powerful Phone Cleaner Customer Insights

1. I understand it is trying to be intuitive and give you notices to help you keep your phone running smooth, but could you PLEASE change it to a notification instead of a pop-up? They would be less annoying, more appropriate since they are not very urgent, and probably take up less battery.When it does work, it works great.

2. Because it's too much add's and it doesn't clear all of the Storage or Scan All the virus that's inside your phone so I rate it a 2 StarI've only had this app for like 5 minutes and it alread sucks way too many ads and it won't even let you exit out of this adds it keeps taking you to Google Play store to install themAbsolutely wonderful app.

3. I understand the need for ads, but I'm really m hoping this app is better with less ad disbursement: ⭐⭐⭐⭐⭐ for now, vamos a ver qué pasa.It keeps saying I have a few viruses on my phone and I'm about to lose all my data, almost every 15 minutes, when in fact there are was no viruses found when scanned by a different app.Terrible , i would not recommend using because reason 1.

4. I have used a great deal of phone cleaner apps but most of them contains loads of pop-up adds which is a great distruction.

5. I've tried various cleaners and their ads and pop-ups and constant reminders to do something about something each time I turn my cel on (even though I might have just done something about that something before my cel shut off) all become very annoying.

6. And 3, it kept sending me scary notifcations like Phone is at risk of gaining a virus.Was a great app but now has way too many ads and the ads you do have are sooo long.

7. It does this every 5 minutes, and half of the time it shows there is nothing to clean.Just downloaded and used for the first time and was impressed.

8. But I have one issue: the random pop-ups that alert you while you are using other apps.

9. I tried restarting phone, same outcome.

10. Undoubtedly adds are essential but sometimes it beacame really annoying.

11. Didn't use to glitch like this and being free, I doubt the developer will really care about the problem I'm having.

Steps to Troubleshoot & Fix Powerful Phone Cleaner Issues

1. Fix Powerful Phone Cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Powerful Phone Cleaner: Restarting the app will resolve most errors.
  2. Update the Powerful Phone Cleaner App. Here is how:
    1. On Android goto PlayStore » Search for "Powerful Phone Cleaner" » Open Powerful Phone Cleaner - Clean » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Powerful Phone Cleaner » click "UPDATE".
  3. Clear Powerful Phone Cleaner - Clean app cache: Clearing cached data will force your app to retrieve the latest data directly from Powerful Phone Cleaner servers.
    1. On Android, goto Settings » Apps » Select "Powerful Phone Cleaner - Clean" » click Storage » click "Clear Cache".
  4. Check Powerful Phone Cleaner app permissions. If any of these permissions required to use your device's features are disenabled, Powerful Phone Cleaner might not work.
  5. Uninstall and reinstall Powerful Phone Cleaner. If nothing else has worked, completely uninstall Powerful Phone Cleaner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Powerful Phone Cleaner not working


2. Fix Powerful Phone Cleaner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Powerful Phone Cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Powerful Phone Cleaner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Powerful Phone Cleaner may not be able to connect to the Internet when running in the background.

Reported Issues

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