Published by Stuzo, LLC on Dec 10, 2024

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Why should I report an Issue with Sunoco: Pay fast & save?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Stuzo, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Sunoco: Pay fast & save image 1 contact Sunoco: Pay fast & save image 2

About Sunoco: Pay fast & save

1. You can stack your credit card savings with your Sunoco Go Rewards discount to get the best price on fuel. • Pay touch-free at the pump and in the store, using your preferred method of payment (accepting all major credit cards like the Sunoco Rewards credit card, debit cards, Sunoco gift cards, Sunoco Pay, Apple Pay, and Google Pay). • Redeem grocery store rewards for gas discounts. • Redeem Sunoco Go Rewards right in the app, no gas rewards card necessary. • Be the first to know about exciting new updates. • Go grocery shopping at your favorite participating store (see a full list of our participating partners at Sunoco. com). • Link your grocery store rewards program account in the app to save at the pump. • Pay for gas using the Sunoco app and select your grocery rewards to redeem. • The more you spend, the more you save per gallon. • Get 3¢ off per gallon in gas station rewards. • Link and pay with your Sunoco Rewards credit card to save an additional 5¢ per gallon. • Apply for the Sunoco Rewards gas credit card in the app. • Link your Sunoco gas rewards credit card as your preferred payment method. • Every time you fuel using Sunoco Go Rewards, you'll automatically stack both discounts when paying with your Sunoco gas rewards credit card. • Get touch-free payments at the pump, no cash or credit card needed. • Redeem rewards without using any additional cards. • Pump, pay, and save.

2. Easily link and unlink major credit cards, Sunoco Rewards credit card, debit cards, Sunoco gift cards, Sunoco Pay, Apple Pay, and Google Pay. • Quickly locate the nearest participating Sunoco gas station.

3. Sign up for the Sunoco Rewards gas credit card to save even more.

4. All within the Sunoco gas rewards app. • Store all your digital receipts in one place.

5. Now with Sunoco Go Rewards, a mobile app gas rewards program that saves you 3¢/gal.

6. It's the best way to save on gas, and the fastest. • Save 3¢ per gallon of gas, every day, with Sunoco Go Rewards.

7. Add a Sunoco credit card to save even more.

8. Find a participating station, redeem grocery rewards, and pay touch-free.

9. Fast, convenient fuel whenever you need it. *For more information and frequently asked questions, see the terms and conditions, and email us at customerfirst@sunoco. com or call 1-800-SUNOCO-1.

10. Records of every purchase made with the app will be there for you whenever you need them. • Pay securely with whatever method you prefer.

11. Your feedback helps us provide the best customer experience possible.

Sunoco Customer Insights

1. Should be easy it worked fine in the last app right! Nope entered all the information and the verification code and don't work, click here to call, or calls someone who can't help who then transferred me to someone else who can't help who will send it to someone who will get back to me at some point in time.

2. I tried to sign up, downloaded the app, but it will not allow me to add a card or even sign in (password and email are correct and have been verified).

3. Was finally able to get the Sunoco card accepted as a payment method on my old phone.

4. To be perfectly honest this was a failure of an application update on nearly every level because it also required you to re-enter your card.Just because someone can develop an app, didn't mean the company can support it.

5. 3 more calls, bounced through 16 more agents and 2 more hours and no luck, card is in the shredder app deleted acct closed!I had it installed but it was never updating when I'd fuel up for the rewards.

6. Just use your card.So I got a new phone and need to put sunoco card into it.

7. I downloaded this app and got the sunoco credit card to save money and to not dig in my wallet for a card.

8. Keeps telling me to check this or that on my phone- "wifi settings" or "date and time settings" but nothing seems to fix it.

9. Thanks but no thanks, I'll buy my gas at Sheetz! No app, cleaner stores, more variety and price is cheaper!Stop asking to add another payment method.

10. Functionality of the app otherwise seems unimpeded.Immediate turn off is the inability to not stop the constant request for location access.

11. I don't need to give it to you for mobile pay because I'm not doing mobile pay I downloaded it because a new store opened in town and I was willing to try it out.

Steps to Troubleshoot & Fix Sunoco Issues

1. Fix Sunoco Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sunoco: Restarting the app will resolve most errors.
  2. Update the Sunoco App. Here is how:
    1. On Android goto PlayStore » Search for "Sunoco" » Open Sunoco: Pay fast & save » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunoco » click "UPDATE".
  3. Clear Sunoco: Pay fast & save app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunoco servers.
    1. On Android, goto Settings » Apps » Select "Sunoco: Pay fast & save" » click Storage » click "Clear Cache".
  4. Check Sunoco app permissions. If any of these permissions required to use your device's features are disenabled, Sunoco might not work.
  5. Uninstall and reinstall Sunoco. If nothing else has worked, completely uninstall Sunoco then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sunoco not working


2. Fix Sunoco Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sunoco be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sunoco not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sunoco may not be able to connect to the Internet when running in the background.

Reported Issues