Contact PayByPhone Customer Service

Why should I report an Issue with PayByPhone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PayByPhone Technologies Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For businesses signed up to PayByPhone Business, the app allows drivers to simply switch between business and personal payment cards on the PayByPhone app when they park, so no time-consuming monthly expense reports or saving receipts.

2. As the highest rated parking app in the world, PayByPhone has helped over 72 million motorists pay for their parking simply and easily, so they can focus on what matters most to them.

3. From registering and paying for your parking in seconds, to extending it without having to return to your vehicle, and reminders of when it ends, we know you have more to worry about than parking.

4. The PayByPhone app can be used in over 1,000+ cities worldwide & is now available in 12 languages, making it easier than ever.

5. The PayByPhone app simplifies your journey.

6. Paying for parking with PayByPhone is more environmentally-friendly than paying with cash: there are fewer vehicles on the road adding to air pollution to collect cash from pay and display machines.

1. The only history is lacking any information and seems to be in random order??? I wish i could just pick a competitive app but this seems to be the only one that works in this area.I spend more time standing around trying to get the app to work than I would if I just payed at the pay station.

2. I would also love to see an option to just input max time allowed, instead of having to select hours or minutes.I'm guessing that all of the good reviews for this app are just new users who haven't had a problem connecting yet.

3. Useless parking app.First time I used it, the app accepted my info and paying was easy.

4. For example- giving me an error that parking is not available for this time, when it should say parking is free on Sunday.

5. If the app worked as claimed, I wouldn't have had to go to where my car was parked in order to pay.For a metropolitan area such as Miami, you'd think a simple app like this would work seamlessly.

6. Do you want to look for parking locations and pricing before choosing whether or not to take a bus instead? Too bad, because you need to know the parking spot number just to try.

7. Reply: If you want to investigate the issue just open the app on your phone and look.Our group parked two cars in Tarrytown, NY in different locations and used the app.

8. Just now I tried to locate an area using their map feature and could not get it to work.

9. No support within the app! Basically, this app is exactly what you would expect from a company that makes its money via government contracts: it works until it doesn't, then there is no support or accountability.

10. It seems that the only viable way to use the app is to find a physical sign at the physical location after you've parked.

11. Just browse the other reviews for additional examples of the futility of using this app.Convenient, but the simplicity in the app sometimes actually leads to confusion.

1. Fix PayByPhone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PayByPhone: Restarting the app will resolve most errors.
2. Update the PayByPhone App. Here is how:
   1. On Android goto PlayStore » Search for "PayByPhone" » Open PayByPhone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PayByPhone » click "UPDATE".
3. Clear PayByPhone app cache: Clearing cached data will force your app to retrieve the latest data directly from PayByPhone servers.
   1. On Android, goto Settings » Apps » Select "PayByPhone" » click Storage » click "Clear Cache".
4. Check PayByPhone app permissions. If any of these permissions required to use your device's features are disenabled, PayByPhone might not work.
5. Uninstall and reinstall PayByPhone. If nothing else has worked, completely uninstall PayByPhone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PayByPhone not working

2. Fix PayByPhone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PayByPhone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PayByPhone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PayByPhone may not be able to connect to the Internet when running in the background.