Contact GoAction Customer Service

Why should I report an Issue with GoAction?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dawnwin Techonology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can connect your GoAction cam by using Android Smart Phone or Tablet, after established the connection, you can live view the camera video stream, trigger start movie record, take a picture, view the thumbnail, and download the video or picture. 3.

2. Trigger action, In the preview stream, you can trigger camera to take a video or picture. 8.

3. Click on the connect camera button,Connect to the camera WiFi, the password is on the manual. 2.

4. Listing photo & video files and download or delete files. 10.

5. Automatic time correction with Android Smart Phone or Pad when established the connection. 12.

6. Support video playback with audio before download.

7. Some features are depending on camera device; Please make sure your camera have these features.

1. Obviously not perfect, may buffer a bit and small live video from the camera but at least it works, unlike the millions of other apps I tried including the akaso dv (the one the instructions reccomend) which didnt even allow you to view your photos and data.

2. The camera is then better deployable in various conditions such as very brightly lit environments (a very bright summer day) as well as poorer lit environments (winter evenings).Really useful app, works with various models of action cameras! 👍😃 I have an old camera MDV600 (aka Turbo-X ACT100) and ever since I have purchased it U couldn't control it over WiFi with the app given by the manufacturer.

3. Then I came across this app and within 5 minutes I was able to use my phone as a viewfinder (the most important function)! In addition, I was able to change settings on the camera from within the app, take videos and photos and view/play them back on the phone.

4. i know all the other apps go to 5 min but is 5 min really enough? I like the app, don't let it die out and give and update.Having wasted two days of repeated installs/uninstalls, freezes of the 'recommended' app for my action camera, an Andoer 4K, I came across this app.

5. One thing missing from instructions is that you must connect your phone to the camera first.

6. I spent a while looking for the right camera connect app, and this is DEFINETELY the one! I tried out the app XDV, but you need to enable GPS services.

7. Within five minutes of installing it, I was able to change settings on the camera from within the app, as well as take videos and photos.

8. I recently picked up an off brand "action camera" and i would like to say that I tried the recommended manufactures app (xdv) and it's okay but a little wonky.

9. What happens now is that I'll forget to manually switch to the camera's hot spot before trying to connect the app.

10. It connects instantly, so far works smoothly, plus I have access to all the camera settings, such as resolution, exposure, timelapse, etc.

11. But the Ap connects quickly to the camera and I can control all camera functions from my phone.

1. Fix GoAction Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GoAction: Restarting the app will resolve most errors.
2. Update the GoAction App. Here is how:
   1. On Android goto PlayStore » Search for "GoAction" » Open GoAction » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoAction » click "UPDATE".
3. Clear GoAction app cache: Clearing cached data will force your app to retrieve the latest data directly from GoAction servers.
   1. On Android, goto Settings » Apps » Select "GoAction" » click Storage » click "Clear Cache".
4. Check GoAction app permissions. If any of these permissions required to use your device's features are disenabled, GoAction might not work.
5. Uninstall and reinstall GoAction. If nothing else has worked, completely uninstall GoAction then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GoAction not working

2. Fix GoAction Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GoAction be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GoAction not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GoAction may not be able to connect to the Internet when running in the background.