Contact Sugar Video Customer Service

Why should I report an Issue with Sugar Video: Online video chat or audio chat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of sugar video to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fix Sugar Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sugar Video: Restarting the app will resolve most errors.
2. Update the Sugar Video App. Here is how:
   1. On Android goto PlayStore » Search for "Sugar Video" » Open Sugar Video: Online video chat or audio chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sugar Video » click "UPDATE".
3. Clear Sugar Video: Online video chat or audio chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Sugar Video servers.
   1. On Android, goto Settings » Apps » Select "Sugar Video: Online video chat or audio chat" » click Storage » click "Clear Cache".
4. Check Sugar Video app permissions. If any of these permissions required to use your device's features are disenabled, Sugar Video might not work.
5. Uninstall and reinstall Sugar Video. If nothing else has worked, completely uninstall Sugar Video then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sugar Video not working