Published by Subsplash Inc

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Bethel Redding Customer Insights

1. Downloading doesn't work, audio playback stops when the screen turns off, UI changes don't allow for a way to go back to the playing audio if you navigate away from it without restarting playback, audio playback controls do not appear in the pulldown menu or the lock screen, etc.

2. It's not my phone...the older version, before the UI changes, has worked perfectly for years.Unfortunately the new app update has made it impossible to download sermon of the week, which used to work perfectly fine before and was the only thing I was really using before.

3. Here in South Africa, it always makes the most sense to download content while on a wifi connection to listen to later since data is pretty expensive..I would give this a 5 but before the most recent upgrade it worked great.

4. I learn something Everytime, even when listening over and over! Thank you for letting me listen, long after you've heard it!Needs Bethel.TV support natively...live streaming... It used to support watching services now I have to login to Bethel.Tv on Chrome.

5. Links all media to the browser where it can't be downloaded or play with the screen offUnfortunately this app doesn't work for me anymore.

6. Subsplash's latest update of the Bethel Redding app post-UI changes is borderline unusable.

7. Would be nice to not to have to leave the phone on as wellLove the podcasts! It is uch an uplift to my soul, such excellent training, such corrective information.

8. Love the content and hope that behind the scenes steps are being taken to fix the app problems.

9. Also so upset that we can no longer download the message and not use data while driving.

10. It's November and the archived worship is from March 2018App work initially for podcast.

11. Do a search (in the Play Store) for Bethel Redding.

Steps to Troubleshoot & Fix Bethel Redding Issues

1. Fix Bethel Redding Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bethel Redding: Restarting the app will resolve most errors.
  2. Update the Bethel Redding App. Here is how:
    1. On Android goto PlayStore » Search for "Bethel Redding" » Open Bethel Redding » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bethel Redding » click "UPDATE".
  3. Clear Bethel Redding app cache: Clearing cached data will force your app to retrieve the latest data directly from Bethel Redding servers.
    1. On Android, goto Settings » Apps » Select "Bethel Redding" » click Storage » click "Clear Cache".
  4. Check Bethel Redding app permissions. If any of these permissions required to use your device's features are disenabled, Bethel Redding might not work.
  5. Uninstall and reinstall Bethel Redding. If nothing else has worked, completely uninstall Bethel Redding then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bethel Redding not working


2. Fix Bethel Redding Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bethel Redding be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bethel Redding not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bethel Redding may not be able to connect to the Internet when running in the background.

Reported Issues