Published by Style Concept SC KG

Report an issue with Hair Zapp.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Hair Zapp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Style Concept SC KG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hair Zapp image 1 contact Hair Zapp image 2

Hair Zapp Customer Insights

1. I wish there were an easy way for the developers to vet user uploaded segmented photos for you (in terms of the angle, since the good repeatable fit is your strongest point) - if you had a way to do that, I bet plenty of us would be able to submit hairstyles and would be able to make an unbeatable database for you!I have tried many hair makeover apps and deleted them all.

2. The only issue I have with it is that you can't tell it what you are looking for, what type of hair you have, colour, etc Also, there are some styles that I really love but hate the colour.

3. Still nice for a general "can I pull of short hair" type of idea, but in terms of normal modern hairstyles there's really only small percentage.

4. You MUST take the photo aligned as best you can with their template, but if you do it's the most accurate fitter I've seen, which means you can flip through hundreds of styles WITHOUT adjusting every single one.

5. Found it useful.3 stars because the hair styles were very basic, but the app has lots of potential.

6. However, what's up with the strange hair styles? I don't know a single person in my circle who would wear these styles.

7. I have long brown hair with lots of silver and was hoping to find one with similar hair but short, blunt bangs.

8. This is by far my favorite! it takes a while to adjust the format to your face but there are lots of interesting styles to look at and they look and fit much better than other apps.

9. Much better than any of the others I've seen though.I'm giving a three ONLY because the "execution" is better than similar types of apps...if you can get the weird angle down, the hairline looks pretty decent.

10. Who cares if the user agreement is in German? Do you actually read them anyway? Be honest... My only critique is that I can't save more than one user at a time (unless I'm missing something) and their favorites/settings/face format photopretty goood app.

11. Now, the con: if you're looking for a fun "hey look at my punk hairdo" this is great, but if you in fact do not wish to be part of a laides 90s german rock band, then your options are going to be limited.

Steps to Troubleshoot & Fix Hair Zapp Issues

1. Fix Hair Zapp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hair Zapp: Restarting the app will resolve most errors.
  2. Update the Hair Zapp App. Here is how:
    1. On Android goto PlayStore » Search for "Hair Zapp" » Open Hair Zapp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hair Zapp » click "UPDATE".
  3. Clear Hair Zapp app cache: Clearing cached data will force your app to retrieve the latest data directly from Hair Zapp servers.
    1. On Android, goto Settings » Apps » Select "Hair Zapp" » click Storage » click "Clear Cache".
  4. Check Hair Zapp app permissions. If any of these permissions required to use your device's features are disenabled, Hair Zapp might not work.
  5. Uninstall and reinstall Hair Zapp. If nothing else has worked, completely uninstall Hair Zapp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hair Zapp not working


2. Fix Hair Zapp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hair Zapp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hair Zapp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hair Zapp may not be able to connect to the Internet when running in the background.

Reported Issues