Published by stolitomson on Jun 25, 2024

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Why should I report an Issue with Cleaner - Clean Phone & VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of stolitomson to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cleaner Customer Insights

1. Especially when it's FREE, works great and don't ask for anything in return! I love it!Helpful little gem ! I have a phone that is always on the edge of being 'full' and malfunctioning.

2. Love that it isn't a memory hog that doesn't take over the files (and cause major problems like my old cleaner app I'd deleted) and also that it quickly does what it was intended to do.

3. I almost uninstalled it and stopped using it and looked for a different one, because I often clean my phone memory at night and the pop-up ads with loud audio we're disturbing to me and others.

4. It is totally free! It offers a booster, a memory cleaner that cleans up unnecessary files & your cache and a cooling feature.

5. I was going to firewall it, but the developer is only asking 99 cents to turn off the ads, which is certainly reasonable, given the work that goes into developingn it.Absolutely no adds! Doesn't constantly want you to upgrade to a paid version.

6. The developers did a great job with this one.Great! except for 1 major issue.. Love everything about this app except the 'RAM cleaner' feature.

7. All the apps scream for updates seemingly every few days,and they always seem to get bigger,never smaller.I would to erase the caches in the apps once a week or so,one by one,a real pain! This app does all that for me a lot faster,even with the adds and small annoyances etc.Giving a chance to a newer app.

8. the MAJOR issue IS that the phone is actually 'frozen'! If there were an unforeseen emergency, your out of luck for about 5 mins.

9. (when it's finished doing its 'job', I need to restart my phone to get it to work properly).

10. It also offers free wallpaper if interested.Works great so far.

11. So far, so good...This app is really good, actually! No intrusive ads or popups, it gives you useful notifications when your stuff needs to be cleaned out, and I really appreciate that the cleaning is really quick and just by touching just 2 or 3 buttons and that's it.

Steps to Troubleshoot & Fix Cleaner Issues

1. Fix Cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cleaner: Restarting the app will resolve most errors.
  2. Update the Cleaner App. Here is how:
    1. On Android goto PlayStore » Search for "Cleaner" » Open Cleaner - Clean Phone & VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cleaner » click "UPDATE".
  3. Clear Cleaner - Clean Phone & VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Cleaner servers.
    1. On Android, goto Settings » Apps » Select "Cleaner - Clean Phone & VPN" » click Storage » click "Clear Cache".
  4. Check Cleaner app permissions. If any of these permissions required to use your device's features are disenabled, Cleaner might not work.
  5. Uninstall and reinstall Cleaner. If nothing else has worked, completely uninstall Cleaner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cleaner not working


2. Fix Cleaner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cleaner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cleaner may not be able to connect to the Internet when running in the background.

Reported Issues

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