Published by Social Demand

Report an issue with Whats Web Scan.
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Why should I report an Issue with Whats Web Scan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Social Demand to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Whats Web Scan image 1 contact Whats Web Scan image 2

Whats Web Scan Customer Insights

1. Each time i try to open it shows an error.( Connecting to whatsapp.Make sure your computer has an active internet connection.

2. The ads banner at the bottom is reasonably sized, considering its is a free apo.The first problem ... Promotional advertising is given to other applications but in this app they have given priority to their business (Excees the advisement imit😤) and not customer service.

3. I have been using this app for over a year, recently it just displays a Connection error, Make sure your computer is connected to active internet.

4. 2nd Problem: Although the mobile configuration is very good, this app often has a hanging problem.😔Clicking in one place takes several milliseconds to work 😿This app is good.. but the log out button is bold and big.

5. Still then all good 👍.Very nice app,useful app,but connection should be longer not only one session,make it for longer session by one time qr code scanning.

6. This is the best app, but it has some bug is that when we turn on walk and chat feature its work but when we turn off this feature it is automatically on and i have to face problem in using whatsapp.

7. What am i to doKeep getting Connection Error even when i have stable network.

8. You can't send any media as it says "please ensure you enable it at the top of your browser or something along the lines" when trying which you cant find / haveProbably the best among the same class.

9. Same issue again started after scanning qr code.😡Finally it's working again thanks for the update.

10. Also it allows download of media so the caches image won't slow down the loading time.

11. Align the logout button any corner but not on centre.The app has served me well.

Steps to Troubleshoot & Fix Whats Web Scan Issues

1. Fix Whats Web Scan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Whats Web Scan: Restarting the app will resolve most errors.
  2. Update the Whats Web Scan App. Here is how:
    1. On Android goto PlayStore » Search for "Whats Web Scan" » Open Whats Web Scan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whats Web Scan » click "UPDATE".
  3. Clear Whats Web Scan app cache: Clearing cached data will force your app to retrieve the latest data directly from Whats Web Scan servers.
    1. On Android, goto Settings » Apps » Select "Whats Web Scan" » click Storage » click "Clear Cache".
  4. Check Whats Web Scan app permissions. If any of these permissions required to use your device's features are disenabled, Whats Web Scan might not work.
  5. Uninstall and reinstall Whats Web Scan. If nothing else has worked, completely uninstall Whats Web Scan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Whats Web Scan not working


2. Fix Whats Web Scan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Whats Web Scan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Whats Web Scan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Whats Web Scan may not be able to connect to the Internet when running in the background.

Reported Issues