Published by Ripplestacks on Oct 18, 2023

Report an issue with Whats Web.
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Why should I report an Issue with Whats Web?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ripplestacks to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Whats Web image 1 contact Whats Web image 2

Whats Web Customer Insights

1. starting to get frustratedI rated 5 stars because it was very useful for me... but I don't know why when I use this....on the very first day itself it went quite well.. no bugging nothing... but two days later while I'm still using it without logging out..... when I opened it...again... it just got slower and slower!! can you please check into it??Worst app to much time take to open -and adds blender uninstall itIt's easy to useIt says turn off developer option.

2. And the text box - does not follow the rule of fitting above the keyboardA problem faced by me in this app After type link with number 8 digit code show only 6 digit other 2 digit not showing screen also not slidingNice and simple app.

3. For instance; the voice note feature - it doesn't allow to send voice notes because we have to set the permission to allow but that in itself is unreachable.

4. For anyone who wants to use it, have a look at the required permissions first, and aftwards you will get the idea.Ok..it's working fine now without any issues and without turning off the developer mode.

5. The camera feature - follows the same rule and complaint as the voice note feature.

6. Add new featuresI have been using your app for sometime now and while it is useful, there are some features that I would like to see more readily available.

7. but a bit slow and need to improve on viewing the media files After the last update.

8. It was pretty ok until the latest update, but afterward, a nightmare.

9. There is no way to turn this permission on.

10. it keeps crashing and going blank frequently.

11. Good job.👍Very nice app.

Steps to Troubleshoot & Fix Whats Web Issues

1. Fix Whats Web Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Whats Web: Restarting the app will resolve most errors.
  2. Update the Whats Web App. Here is how:
    1. On Android goto PlayStore » Search for "Whats Web" » Open Whats Web » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whats Web » click "UPDATE".
  3. Clear Whats Web app cache: Clearing cached data will force your app to retrieve the latest data directly from Whats Web servers.
    1. On Android, goto Settings » Apps » Select "Whats Web" » click Storage » click "Clear Cache".
  4. Check Whats Web app permissions. If any of these permissions required to use your device's features are disenabled, Whats Web might not work.
  5. Uninstall and reinstall Whats Web. If nothing else has worked, completely uninstall Whats Web then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Whats Web not working


2. Fix Whats Web Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Whats Web be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Whats Web not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Whats Web may not be able to connect to the Internet when running in the background.

Reported Issues