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1. Every morning has to force quit the app and reload just to get today newspaper to show up.Was there anyone who actually tested the ui ? How about stopping the thumbnail pane at the bottom from getting triggered umpteen times Almost Every bloody time i try swiping to next page or try to zoom in ??!! Is there any real purpose for focus windows that big for touch triggers ? Some common sense if ur devs have any ?Thanks TNP for checking.

2. Some pages or rather the later pages keep loading and nothing happens.. believe too much info until got hung up..either go back to older version or get a reduction in viewership😬If you want to have ads with sound give readers a chance to turn off sound! Otherwise don't have sound.

3. Either remove the whole sharing mode to just press and hold to share articles like ST or maybe redesign the button to have a not so obstructing look.No resume function.

4. Quite disappointed.The idea of having the function to share articles in epaper is nice, but the big share button/mode is kinda silly looking and always reminding me how to use the sharing function is kinda annoying.

5. Please get with the times with app development.Can you remove the share button disappear under your e-reader pdf version.

6. The share button is kind of redundant and is so big.Lousy, always got loading problems.

7. Hope to view current newspapers without any hassle.Older version better, smoother to use.

8. Stupid share button too big.

9. Their solution to go forward a few pages then go back to re-load doesn't work.

10. The daily newspaper can't load 90% of the time since the recent change in UI.

11. Current newspaper still has the same issue, no data on server.

1. Fix The New Paper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The New Paper: Restarting the app will resolve most errors.
2. Update the The New Paper App. Here is how:
   1. On Android goto PlayStore » Search for "The New Paper" » Open The New Paper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The New Paper » click "UPDATE".
3. Clear The New Paper app cache: Clearing cached data will force your app to retrieve the latest data directly from The New Paper servers.
   1. On Android, goto Settings » Apps » Select "The New Paper" » click Storage » click "Clear Cache".
4. Check The New Paper app permissions. If any of these permissions required to use your device's features are disenabled, The New Paper might not work.
5. Uninstall and reinstall The New Paper. If nothing else has worked, completely uninstall The New Paper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The New Paper not working

2. Fix The New Paper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The New Paper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The New Paper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The New Paper may not be able to connect to the Internet when running in the background.