Contact The Oakland Zoo Customer Service

Why should I report an Issue with The Oakland Zoo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Speak Creative, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Oakland Zoo's Official iPhone/Android Application featuring visitor information, latest news, events and more!

2. Learn more about the animals, attractions, and conservation programs at Oakland Zoo from your iPhone/Android!

1. Kid crying.The app itself is great, but it seems rather pointless to have an app when there's no reliable cell signal on-site, nor WiFi available to the public.You've done an excellent job renovating the zoo! I can't wait to visit! ❤Froze when trying to buy tickets also getting erron when i tried the website reservationsThe map is drunk... it's askew 😑👣⛪ THE BEST 👌 6🌁🌇🏙🌃🌉 🐏🐫 🦍MEMBER FREELY.

2. Called during posted work hours.Oakland zoo is so beautiful, but the app and website are not good for getting tickets.

3. There is no way to cancel your reservation online, so no way to see if maybe another family cancelled in the earlier time slot you do need.

4. Have used Monterey, San Diego and SF zoos in past year with no app/website or staff response issues.

5. ! ☁️🐆🦁🦣🦛🦛🐀🦙🐷🐴🐅🐅🦊🐎🦄🐈🐶🐰🐇🐿🦫🦔🦇🐻🐨🦡🦡🦘🐧🐤🐦🐤🐤🐓🦥🦘🐼🐻 ❄️🦃🕊🦆🦚🦎🐝🦗🦜🐲🐙🐌🐡💐🌼🥀🌴🌱🌴🥀🪰🦈🦕🦜🦚🕊🦤🦩🦉🐧🐣🐥🪶🐔🦃🦣🦏🦛🐭🐘🐯🐴🐎🦓🦌🦁🐈 ⬛🐈🦌🦝🦊🐺🐩🐶🌺Required data, which is terrible inside the zoo itself (at least on Verizon and T-Mobile).

6. If you ha e a connection you are better off using mobile site.Very goodDoesn't work.

7. Even as a member ticketing is a problem every time.

8. No callback on phone messages left.

9. Everything but the driving directions comes up blank.

10. Some clickable links are not working.

11. Poor functionality.

1. Fix The Oakland Zoo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Oakland Zoo: Restarting the app will resolve most errors.
2. Update the The Oakland Zoo App. Here is how:
   1. On Android goto PlayStore » Search for "The Oakland Zoo" » Open The Oakland Zoo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Oakland Zoo » click "UPDATE".
3. Clear The Oakland Zoo app cache: Clearing cached data will force your app to retrieve the latest data directly from The Oakland Zoo servers.
   1. On Android, goto Settings » Apps » Select "The Oakland Zoo" » click Storage » click "Clear Cache".
4. Check The Oakland Zoo app permissions. If any of these permissions required to use your device's features are disenabled, The Oakland Zoo might not work.
5. Uninstall and reinstall The Oakland Zoo. If nothing else has worked, completely uninstall The Oakland Zoo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Oakland Zoo not working

2. Fix The Oakland Zoo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Oakland Zoo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Oakland Zoo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Oakland Zoo may not be able to connect to the Internet when running in the background.