Published by iCollect LLC

Report an issue with Pez Collectors.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Pez Collectors?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iCollect LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pez Collectors Customer Insights

1. It's good for keeping my collection organized and growing.No technical support, has country's listed that are not needed and you don't have options to make changes.

2. Is there a file missing?Will not allow me to register - something about all answers must be a minimum of 5 characters and no spaces.

3. Emailed developer in hopes of getting this fixed and raising rate.

4. And who knows how useless that might be.When clicking the "+" the app will only let me search your DB.

5. If I uninstall and reinstall, then it will give me the options.

6. Also, if entering a barcode, none are found.

7. Can not enter barcode.

8. Tried numerous times to no avail.

9. Until then, it was a waste of money.

10. That's only the start.

11. They just set you up to buy an upgrade.

Steps to Troubleshoot & Fix Pez Collectors Issues

1. Fix Pez Collectors Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pez Collectors: Restarting the app will resolve most errors.
  2. Update the Pez Collectors App. Here is how:
    1. On Android goto PlayStore » Search for "Pez Collectors" » Open Pez Collectors » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pez Collectors » click "UPDATE".
  3. Clear Pez Collectors app cache: Clearing cached data will force your app to retrieve the latest data directly from Pez Collectors servers.
    1. On Android, goto Settings » Apps » Select "Pez Collectors" » click Storage » click "Clear Cache".
  4. Check Pez Collectors app permissions. If any of these permissions required to use your device's features are disenabled, Pez Collectors might not work.
  5. Uninstall and reinstall Pez Collectors. If nothing else has worked, completely uninstall Pez Collectors then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pez Collectors not working


2. Fix Pez Collectors Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pez Collectors be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pez Collectors not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pez Collectors may not be able to connect to the Internet when running in the background.

Reported Issues