Published by Tobias Schiek on Sep 22, 2024

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Why should I report an Issue with Password Generator: UltraPass?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tobias Schiek to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Password Generator Customer Insights

1. I really like the low cost cloud synch feature too! 😃easy to use, local storage with encryption and pin locking, as well as backup and export options to ensure any generated passwords are not lost.

2. Thanks, GREAT appInitially when I first installed the app I couldn't activate my pin to add protection to my password list, the slider didn't seem to be working, it's working fine now.

3. You can even set profile so that the more important things like bankinginstead of pushing different buttons to make it longer or have stronger characters you can just select your profile which I have set up as important and it will make the passwords extra-strong.

4. 👍🤗I would absolutely recommend this to anyone that may find it useful! The fact that this generator has a pin/biometric protected history tab for your passwords, make it stand out of the crowd.

5. It's all really handy and I really like itLove at first sight! My very first impression was, my Lord! Could it be any easier than this? And the passwords are very strong, and customizable.

6. I highly recommended it!I love this app and it is awesome so you can generate strong passwords for every site.

7. As it says; Made in Germany, by someone that is clearly very passionate!Awesome little app but I DO have a suggestion: How about allowing the import of a file like say, I dunno ... maybe the .txt file that is exportable!? It makes no sense to have it exportable and not be importable even though it is available offline.

8. Priceless tool!Excellent app for generating quick and secure passwords.

9. We all need an app that can generate strong secure passwords on the fly.

10. I currently use a password manager that I've been using since 2003 & it works fine.

11. I never thought of using an app for generating passwords.

Steps to Troubleshoot & Fix Password Generator Issues

1. Fix Password Generator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Password Generator: Restarting the app will resolve most errors.
  2. Update the Password Generator App. Here is how:
    1. On Android goto PlayStore » Search for "Password Generator" » Open Password Generator: UltraPass » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Password Generator » click "UPDATE".
  3. Clear Password Generator: UltraPass app cache: Clearing cached data will force your app to retrieve the latest data directly from Password Generator servers.
    1. On Android, goto Settings » Apps » Select "Password Generator: UltraPass" » click Storage » click "Clear Cache".
  4. Check Password Generator app permissions. If any of these permissions required to use your device's features are disenabled, Password Generator might not work.
  5. Uninstall and reinstall Password Generator. If nothing else has worked, completely uninstall Password Generator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Password Generator not working


2. Fix Password Generator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Password Generator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Password Generator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Password Generator may not be able to connect to the Internet when running in the background.

Reported Issues