Contact Genetics Customer Service

Why should I report an Issue with Genetics?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 24Hours to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can add night mode for reading as well as better user experience when it comes to viewing those images or diagrams in the appvery good app but there are some problems which needs to be sorted the first is that the app should contain more information about different genes in human body and its effects the second one is that it should contain info about various other animal,insects s genes.The app is great, but needs some features to make it better.

2. Provides excellent new ideas to connect with ones research.I think this app is really useful for those who want to learn more about genetics.

3. It is structured as a dictionary so it is recommended to people who are interested in genetics and are looking for specific information.Very descriptive and thorough.

4. Gives explanations about everything you'd find on a detailed DNA test.Good app but needs improvement.

5. I am enjoying the opportunity to learn more about this branch of science.Very good app.

6. Please the text is too small and makes it difficult to read.Genetic centering scientific glossory.

7. Also, this implies knowing what you want to learn more about.

8. First time using app, simple to use and navigate.

9. Punctuation and grammar can improve.Exceptional app! Very informative and well put together.

10. Data is available offline as well.

11. Very useful.

1. Fix Genetics Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Genetics: Restarting the app will resolve most errors.
2. Update the Genetics App. Here is how:
   1. On Android goto PlayStore » Search for "Genetics" » Open Genetics » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Genetics » click "UPDATE".
3. Clear Genetics app cache: Clearing cached data will force your app to retrieve the latest data directly from Genetics servers.
   1. On Android, goto Settings » Apps » Select "Genetics" » click Storage » click "Clear Cache".
4. Check Genetics app permissions. If any of these permissions required to use your device's features are disenabled, Genetics might not work.
5. Uninstall and reinstall Genetics. If nothing else has worked, completely uninstall Genetics then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Genetics not working

2. Fix Genetics Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Genetics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Genetics not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Genetics may not be able to connect to the Internet when running in the background.