Published by 24Hours on Aug 16, 2024

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Why should I report an Issue with Butterflies: Encyclopedia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 24Hours to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Butterflies Customer Insights

1. Really helpful and greatIt's Not In English, And Most Of The Pictures Aren't Even Butterflies! They Are Some Red Line With A Yellow End.Very indept reference, useful little touches well worth the money for add free versionAs a lepidopterist(recently retired), this encyclopedia is quite impressive in its contents.Thank you for this apk.

2. I can not afford the expensive nature identification books.I downloaded it and paid for it also but it's not what I thought And it's not Englishnot English or translationIT'S TO BAD WE ARE DESTROYING A BEAUTIFUL CREATURE!!!!Not sure how complete this is.Great App, answered my questions.

3. This is the best its include almost every kind of butterfly spiecs with conquence from a to z.

Steps to Troubleshoot & Fix Butterflies Issues

1. Fix Butterflies Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Butterflies: Restarting the app will resolve most errors.
  2. Update the Butterflies App. Here is how:
    1. On Android goto PlayStore » Search for "Butterflies" » Open Butterflies: Encyclopedia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Butterflies » click "UPDATE".
  3. Clear Butterflies: Encyclopedia app cache: Clearing cached data will force your app to retrieve the latest data directly from Butterflies servers.
    1. On Android, goto Settings » Apps » Select "Butterflies: Encyclopedia" » click Storage » click "Clear Cache".
  4. Check Butterflies app permissions. If any of these permissions required to use your device's features are disenabled, Butterflies might not work.
  5. Uninstall and reinstall Butterflies. If nothing else has worked, completely uninstall Butterflies then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Butterflies not working


2. Fix Butterflies Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Butterflies be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Butterflies not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Butterflies may not be able to connect to the Internet when running in the background.

Reported Issues